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Please read before asking for help


#1

Hi and welcome to the Lutris forums! Please read before asking for support:

Providing info

We cannot help you if you don’t provide logs or your system info. Things like distro version, desktop environment, window manager, and graphics card/driver help us narrow down the issue you’re having. Use neofetch to gather this information.

We can’t guess your problems from vague descriptions and/or screenshots alone. Adding a screenshot is fine, and sometimes helps to diagnose the problem, but that is usually only if we have seen the problem before.

Lutris debugging output

To get output of an installation start Lutris through the terminal with lutris -d. When you install a game the terminal will contain information about the installation. Copy the logs to https://paste.ubuntu.com and post your link along with your issue here or our Discord channel.

Debugging output for a game

For Wine and Wine Steam you need to enable this manually:

  • Right-click the game > Configure > Runner options > Output debugging info > Enabled.

Logs can be found through the menubar > Game > View last game’s log.

Fortnite & Anti-cheat

Once upon a time this game worked through Wine, however, that is not the case anymore. Their anti-cheat prevents it.

This is true for most games that use some form of anti-cheat. Most commonly BattlEye and EasyAntiCheat. There’s nothing Lutris devs or mods can do about this.

Wiki

For more help have a look at our wiki pages: https://github.com/lutris/lutris/wiki


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