Witcher 3 installer can't connect to GOG

Support
1

Hi everyone

I’m trying to install The Witcher 3 GOTY through https://lutris.net/games/install/8068/view.

The prefix is created and I’m asked for the GOG installer. But after selecting it i get the error
“Não foi possível conectar-se ao GOG.com. Por favor, verifique sua conexão de —”
Translation:
“It wasn’t possible to connect to GOGdotcom. Please, verify your [internet] connection —”

It should activate in my region. I also have VPN disabled already.

Any ideas? I have a Windows partition, I’ve thought about jumping on it to see if it downloads.

Cheers

2

Try running Lutris from the terminal lutris -d, run the installer, and post the output of the terminal here.

3

When looking at that particular script it has the following;

		"files": [{
			"setup": "N/A:Select the game's setup file"

That means you have to first download the files yourself.

You can get them (while signed into GoG of course) via https://www.gog.com/account.

They are under “Download offline backup game installers”

PNG
w3_goty.PNG.jpg1168×863 219 KB

4

No, Lutris downloads those files by itself. The problem described by OP is a different one.

5

Hi. Sorry for the delay.

Here’s what I get until crash message:

2019-03-16 00:17:41,167: Running Lutris 0.5.0.1
2019-03-16 00:17:41,169: Using NVIDIA drivers 396.54 for x86_64
2019-03-16 00:17:41,169: GPU: GeForce GTX 750 Ti
2019-03-16 00:17:41,170: GPU: 10DE:1380 1458:3667 using nvidia drivers
2019-03-16 00:17:41,196: Vulkan is supported
2019-03-16 00:17:41,200: Fetching installer https://lutris.net/api/installers/the-witcher-3-wild-hunt-gog-goty-dxvk
2019-03-16 00:17:41,201: GET https://lutris.net/api/installers/the-witcher-3-wild-hunt-gog-goty-dxvk
2019-03-16 00:17:45,063: Install script uses Wine tkg-4.0-x86_64
2019-03-16 00:17:45,072: Loading cookies from /home/romu/.cache/lutris/.gog.auth
2019-03-16 00:17:45,076: GET https://embed.gog.com/userData.json
2019-03-16 00:17:45,713: Getting game details for 1640424747
2019-03-16 00:17:45,713: Loading cookies from /home/romu/.cache/lutris/.gog.auth
2019-03-16 00:17:45,715: GET https://api.gog.com/products/1640424747?expand=downloads
2019-03-16 00:17:45,970: Unable to get the game from GOG
2019-03-16 00:17:45,971: Downloading file 1 of 1
Gtk-Message: 00:17:47.736: GtkDialog mapped without a transient parent. This is discouraged.
2019-03-16 00:17:53,816: Loading cookies from /home/romu/.cache/lutris/.gog.auth
2019-03-16 00:17:53,819: GET https://embed.gog.com/userData.json
2019-03-16 00:17:54,278: Getting game details for 1640424747
2019-03-16 00:17:54,278: Loading cookies from /home/romu/.cache/lutris/.gog.auth
2019-03-16 00:17:54,280: GET https://api.gog.com/products/1640424747?expand=downloads
2019-03-16 00:17:54,488: Unable to get the game from GOG
2019-03-16 00:17:54,490: Installer command: {'task': {'prefix': '$GAMEDIR', 'arch': 'win64', 'name': 'create_prefix'}}
2019-03-16 00:17:54,491: Install script uses Wine tkg-4.0-x86_64
2019-03-16 00:17:54,493: Creating a win64 prefix in /home/romu/Games/the-witcher-3-wild-hunt
2019-03-16 00:17:54,494: Executing /home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/bin/wineboot
2019-03-16 00:17:54,494: WINEARCH=win64 WINEPREFIX=/home/romu/Games/the-witcher-3-wild-hunt WINEDLLOVERRIDES=
2019-03-16 00:18:08,925: win64 Prefix created in /home/romu/Games/the-witcher-3-wild-hunt
2019-03-16 00:18:08,943: Installer command: {'task': {'prefix': '$GAMEDIR', 'executable': 'setup', 'name': 'wineexec'}}
2019-03-16 00:18:08,944: Install script uses Wine tkg-4.0-x86_64
2019-03-16 00:18:08,947: /home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/bin/wine is provided by Lutris, using runtime
2019-03-16 00:18:08,948: Running /usr/bin/lutris-wrapper 0 0 /home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/bin/wine /home/romu/Downloads/witcher3gog.exe
2019-03-16 00:18:08,948: ENV: WINEARCH="win64"
2019-03-16 00:18:08,948: ENV: WINE="/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/bin/wine"
2019-03-16 00:18:08,948: ENV: WINEPREFIX="/home/romu/Games/the-witcher-3-wild-hunt"
2019-03-16 00:18:08,949: ENV: LD_LIBRARY_PATH="/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/lib:/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/lib64:/lib:/lib64:/lib32:/lib64:/lib/i386-linux-gnu:/lib/x86_64-linux-gnu:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/romu/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/i386/lib:/home/romu/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/i386/usr/lib:/home/romu/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/romu/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/amd64/lib:/home/romu/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/amd64/usr/lib:/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/lib:/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/lib64:/lib:/lib64:/lib32:/lib64:/lib/i386-linux-gnu:/lib/x86_64-linux-gnu:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/romu/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/i386/lib:/home/romu/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/i386/usr/lib:/home/romu/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/romu/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/amd64/lib:/home/romu/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/amd64/usr/lib:/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/lib:/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/lib64:/lib:/lib64:/lib32:/lib64:/lib/i386-linux-gnu:/lib/x86_64-linux-gnu:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/romu/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/i386/lib:/home/romu/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/i386/usr/lib:/home/romu/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/romu/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/amd64/lib:/home/romu/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/amd64/usr/lib:/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/lib:/home/romu/.local/share/lutris/runners/wine/tkg-4.0-x86_64/lib64:/lib:/lib64:/lib32:/lib64:/lib/i386-linux-gnu:/lib/x86_64-linux-gnu:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/romu/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/i386/lib:/home/romu/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/i386/usr/lib:/home/romu/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/romu/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/amd64/lib:/home/romu/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/romu/.local/share/lutris/runtime/steam/amd64/usr/lib"
2019-03-16 00:18:08,949: ENV: PYTHONPATH="/usr/bin:/usr/lib/python36.zip:/usr/lib/python3.6:/usr/lib/python3.6/lib-dynload:/usr/local/lib/python3.6/dist-packages:/usr/lib/python3/dist-packages"
2019-03-16 00:18:08,956: Registering <bound method MonitoredCommand.on_stop of <lutris.command.MonitoredCommand object at 0x7fb38d5810f0>> to 22306
000b:fixme:winediag:start_process Wine Staging 4.0 is a testing version containing experimental patches.
000b:fixme:winediag:start_process Please mention your exact version when filing bug reports on winehq.org.
0009:fixme:urlmon:InternetBindInfo_GetBindString not supported string type 20

Thanks a lot.