Uplay installs update then won't launch

osilverstone · February 13, 2023, 5:59pm

I’m trying to get Far Cry 6 installed with Uplay but, right after the installation of Uplay finishes, I launch it and it updates then crashes. Then I can’t launch it again; I click play then it pauses for a while and stops. Is there anything I can do to get it running?

Here is the error message when it crashed the first time.

Screenshot at 2023-02-13 17-42-44

Here is the output of lutris -d

INFO     2023-02-13 19:47:32,367 [startup.init_lutris:173]:Starting Lutris 0.5.12
DEBUG    2023-02-13 19:47:32,396 [xrandr._get_vidmodes:16]:Retrieving video modes from XrandR
INFO     2023-02-13 19:47:32,418 [startup.check_driver:57]:Using NVIDIA drivers 525.78.01 for x86_64
INFO     2023-02-13 19:47:32,418 [startup.check_driver:61]:GPU: NVIDIA GeForce RTX 3050 Ti Laptop GPU
INFO     2023-02-13 19:47:32,418 [startup.check_driver:77]:GPU: 10DE:25A0 17AA:3A5D (nvidia drivers)
INFO     2023-02-13 19:47:32,418 [startup.check_driver:77]:GPU: 1002:1638 17AA:3A5D (amdgpu drivers)
DEBUG    2023-02-13 19:47:32,586 [lutriswindow.update_store:448]:Showing 11 games
INFO     2023-02-13 19:47:32,609 [startup.update_runtimes:218]:Startup complete
DEBUG    2023-02-13 19:47:37,442 [xrandr._get_vidmodes:16]:Retrieving video modes from XrandR
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:DISABLE_LAYER_AMD_SWITCHABLE_GRAPHICS_1="1"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:__GL_SHADER_DISK_CACHE="1"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:__GL_SHADER_DISK_CACHE_PATH="/home/owen/Games/far-cry-6"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:DRI_PRIME="1"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:VK_ICD_FILENAMES="/usr/share/vulkan/icd.d/nvidia_icd.json"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:LD_LIBRARY_PATH="/home/owen/.local/share/lutris/runners/wine/lutris-6.21-6-x86_64/lib:/home/owen/.local/share/lutris/runners/wine/lutris-6.21-6-x86_64/lib64:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/lib:/usr/local/lib:/lib32:/usr/lib/x86_64-linux-gnu/pipewire-0.3/jack:/lib/i386-linux-gnu/sse2:/usr/lib/x86_64-linux-gnu/libfakeroot:/lib64:/lib64:/usr/lib:/usr/lib64:/usr/lib32:/usr/lib64:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/owen/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/owen/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/owen/.local/share/lutris/runtime/steam/i386/lib:/home/owen/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/owen/.local/share/lutris/runtime/steam/i386/usr/lib:/home/owen/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/owen/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/owen/.local/share/lutris/runtime/steam/amd64/lib:/home/owen/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/owen/.local/share/lutris/runtime/steam/amd64/usr/lib"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINEDEBUG="-all"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:DXVK_LOG_LEVEL="none"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINEARCH="win64"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINE="/home/owen/.local/share/lutris/runners/wine/lutris-6.21-6-x86_64/bin/wine"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINE_MONO_CACHE_DIR="/home/owen/.local/share/lutris/runners/wine/lutris-6.21-6-x86_64/mono"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINE_GECKO_CACHE_DIR="/home/owen/.local/share/lutris/runners/wine/lutris-6.21-6-x86_64/gecko"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:GST_PLUGIN_SYSTEM_PATH_1_0="/home/owen/.local/share/lutris/runners/wine/lutris-6.21-6-x86_64/lib64/gstreamer-1.0/:/home/owen/.local/share/lutris/runners/wine/lutris-6.21-6-x86_64/lib/gstreamer-1.0/"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINEPREFIX="/home/owen/Games/far-cry-6"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINEESYNC="1"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINEFSYNC="1"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:WINE_FULLSCREEN_FSR="1"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:DXVK_NVAPIHACK="0"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:DXVK_ENABLE_NVAPI="1"
DEBUG    2023-02-13 19:47:37,449 [command.start:141]:PROTON_BATTLEYE_RUNTIME="/home/owen/.local/share/lutris/runtime/battleye_runtime"
DEBUG    2023-02-13 19:47:37,450 [command.start:141]:PROTON_EAC_RUNTIME="/home/owen/.local/share/lutris/runtime/eac_runtime"
DEBUG    2023-02-13 19:47:37,450 [command.start:141]:WINEDLLOVERRIDES="d3d10core,d3d11,d3d12,d3d9,d3dcompiler_33,d3dcompiler_34,d3dcompiler_35,d3dcompiler_36,d3dcompiler_37,d3dcompiler_38,d3dcompiler_39,d3dcompiler_40,d3dcompiler_41,d3dcompiler_42,d3dcompiler_43,d3dcompiler_46,d3dcompiler_47,d3dx10,d3dx10_33,d3dx10_34,d3dx10_35,d3dx10_36,d3dx10_37,d3dx10_38,d3dx10_39,d3dx10_40,d3dx10_41,d3dx10_42,d3dx10_43,d3dx11_42,d3dx11_43,d3dx9_24,d3dx9_25,d3dx9_26,d3dx9_27,d3dx9_28,d3dx9_29,d3dx9_30,d3dx9_31,d3dx9_32,d3dx9_33,d3dx9_34,d3dx9_35,d3dx9_36,d3dx9_37,d3dx9_38,d3dx9_39,d3dx9_40,d3dx9_41,d3dx9_42,d3dx9_43,dxgi,nvapi,nvapi64,nvml=n;winemenubuilder="
DEBUG    2023-02-13 19:47:37,450 [command.start:141]:WINE_LARGE_ADDRESS_AWARE="1"
DEBUG    2023-02-13 19:47:37,450 [command.start:141]:game_name="Far Cry 6"
DEBUG    2023-02-13 19:47:37,450 [command.start:141]:PYTHONPATH="/usr/lib/lutris:/usr/games:/usr/lib/python310.zip:/usr/lib/python3.10:/usr/lib/python3.10/lib-dynload:/usr/local/lib/python3.10/dist-packages:/usr/lib/python3/dist-packages"
DEBUG    2023-02-13 19:47:37,450 [command.start:141]:LUTRIS_GAME_UUID="7e05bcf7-58a4-4cab-9416-a034e588f017"
Discord ID: 
INFO     2023-02-13 19:47:37,462 [game.start_game:586]:Discord RPC Disabled or Discord APP ID Not Present
Started initial process 14652 from gamemoderun /home/owen/.local/share/lutris/runners/wine/lutris-6.21-6-x86_64/bin/wine /home/owen/Games/far-cry-6/drive_c/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/Uplay.exe uplay://launch/5266/0
Start monitoring process.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
esync: up and running.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
Initial process has exited (return code: 0)
Monitored process exited.
Exit with return code 0
DEBUG    2023-02-13 19:47:41,233 [command.on_stop:195]:Process 14650 has terminated with code 0
DEBUG    2023-02-13 19:47:47,472 [game.beat:693]:Game thread stopped
WARNING  2023-02-13 19:47:47,475 [game.on_game_quit:730]:Game still running (state: running)
INFO     2023-02-13 19:47:47,475 [game.stop:704]:Stopping Far Cry 6 (wine)
DEBUG    2023-02-13 19:47:47,475 [game.stop_game:664]:Far Cry 6 (wine) has run for 10 seconds
DEBUG    2023-02-13 19:47:47,490 [game.on_game_quit:748]:Far Cry 6 stopped at Mon, 13 Feb 2023 19:47:47
DEBUG    2023-02-13 19:47:47,490 [game.save:299]:Saving Far Cry 6 (wine) with config ID far-cry-6-uplay-1676309877
DEBUG    2023-02-13 19:47:47,524 [lutriswindow.update_store:448]:Showing 11 games
INFO     2023-02-13 19:47:52,816 [application.do_shutdown:898]:Shutting down Lutris

Also I’d like to share the output of lutris --submit-issue but I can’t upload it and it’s too big to in the text body.

Grogan · February 14, 2023, 12:10am

Yeah… I don’t think you’re going to have much luck trying to run that with that old wine runner.

Try changing it to lutris-7.2-2 and have “D3D Extras” enabled.

In Steam/Proton, Valve had to apply a hack to Wine (passing --use-angle=gl to the Chrome back end, UplayWebCore.exe, after recent updates broke it, but I heard tell that ubersoft turd works with Lutris-7.2-2.

Pretty soon (Lutris 0.5.13) is going to have the ability to run Proton versions from Steam again. It’s in lutris-git right now (or Lutris 0.5.13 beta 1).

osilverstone · February 15, 2023, 9:54am

That has solved the problem, thanks

Grogan · February 16, 2023, 2:16am

Glad to hear it, I hope you like Far Cry 6.

I’ve been considering it, but… Ubisoft

osilverstone · November 7, 2023, 3:33pm

Hi

After a while of not playing the game I came back to it and found that it wouldn’t launch and then I reinstalled it. Now I get the following output when I try and launch the game:

DEBUG    2023-11-07 15:31:51,044 [xrandr._get_vidmodes:16]:Retrieving video modes from XrandR
DEBUG    2023-11-07 15:31:51,052 [command.start:141]:DISABLE_LAYER_AMD_SWITCHABLE_GRAPHICS_1="1"
DEBUG    2023-11-07 15:31:51,052 [command.start:141]:__GL_SHADER_DISK_CACHE="1"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:__GL_SHADER_DISK_CACHE_PATH="/home/owen/Games/far-cry-6"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:DRI_PRIME="1"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:__NV_PRIME_RENDER_OFFLOAD="1"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:__GLX_VENDOR_LIBRARY_NAME="nvidia"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:__VK_LAYER_NV_optimus="NVIDIA_only"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:VK_ICD_FILENAMES="/usr/share/vulkan/icd.d/nvidia_icd.json"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:LD_LIBRARY_PATH="/home/owen/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib:/home/owen/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib64:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/lib:/usr/local/lib:/lib32:/usr/lib/x86_64-linux-gnu/pipewire-0.3/jack:/lib/i386-linux-gnu/sse2:/usr/lib/x86_64-linux-gnu/libfakeroot:/lib64:/lib64:/usr/lib:/usr/lib64:/usr/lib32:/usr/lib64:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/owen/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/owen/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/owen/.local/share/lutris/runtime/steam/i386/lib:/home/owen/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/owen/.local/share/lutris/runtime/steam/i386/usr/lib:/home/owen/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/owen/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/owen/.local/share/lutris/runtime/steam/amd64/lib:/home/owen/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/owen/.local/share/lutris/runtime/steam/amd64/usr/lib"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINEDEBUG="-all"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:DXVK_LOG_LEVEL="none"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINEARCH="win64"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINE="/home/owen/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/bin/wine"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINE_MONO_CACHE_DIR="/home/owen/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/mono"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINE_GECKO_CACHE_DIR="/home/owen/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/gecko"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:GST_PLUGIN_SYSTEM_PATH_1_0="/home/owen/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib64/gstreamer-1.0/:/home/owen/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib/gstreamer-1.0/"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINEPREFIX="/home/owen/Games/far-cry-6"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINEESYNC="1"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINEFSYNC="1"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:WINE_FULLSCREEN_FSR="1"
DEBUG    2023-11-07 15:31:51,053 [command.start:141]:DXVK_NVAPIHACK="0"
DEBUG    2023-11-07 15:31:51,054 [command.start:141]:DXVK_ENABLE_NVAPI="1"
DEBUG    2023-11-07 15:31:51,054 [command.start:141]:PROTON_BATTLEYE_RUNTIME="/home/owen/.local/share/lutris/runtime/battleye_runtime"
DEBUG    2023-11-07 15:31:51,054 [command.start:141]:PROTON_EAC_RUNTIME="/home/owen/.local/share/lutris/runtime/eac_runtime"
DEBUG    2023-11-07 15:31:51,054 [command.start:141]:WINEDLLOVERRIDES="d3d10core,d3d11,d3d12,d3d9,d3dcompiler_33,d3dcompiler_34,d3dcompiler_35,d3dcompiler_36,d3dcompiler_37,d3dcompiler_38,d3dcompiler_39,d3dcompiler_40,d3dcompiler_41,d3dcompiler_42,d3dcompiler_43,d3dcompiler_46,d3dcompiler_47,d3dx10,d3dx10_33,d3dx10_34,d3dx10_35,d3dx10_36,d3dx10_37,d3dx10_38,d3dx10_39,d3dx10_40,d3dx10_41,d3dx10_42,d3dx10_43,d3dx11_42,d3dx11_43,d3dx9_24,d3dx9_25,d3dx9_26,d3dx9_27,d3dx9_28,d3dx9_29,d3dx9_30,d3dx9_31,d3dx9_32,d3dx9_33,d3dx9_34,d3dx9_35,d3dx9_36,d3dx9_37,d3dx9_38,d3dx9_39,d3dx9_40,d3dx9_41,d3dx9_42,d3dx9_43,dxgi,nvapi,nvapi64=n;winemenubuilder="
DEBUG    2023-11-07 15:31:51,054 [command.start:141]:WINE_LARGE_ADDRESS_AWARE="1"
DEBUG    2023-11-07 15:31:51,054 [command.start:141]:game_name="Far Cry 6"
DEBUG    2023-11-07 15:31:51,054 [command.start:141]:PYTHONPATH="/usr/lib/lutris:/usr/games:/usr/lib/python310.zip:/usr/lib/python3.10:/usr/lib/python3.10/lib-dynload:/usr/local/lib/python3.10/dist-packages:/usr/lib/python3/dist-packages"
DEBUG    2023-11-07 15:31:51,054 [command.start:141]:LUTRIS_GAME_UUID="e54e6ffd-4380-4cd0-ac77-41f9822d6b53"
Discord ID: 
INFO     2023-11-07 15:31:51,069 [game.start_game:586]:Discord RPC Disabled or Discord APP ID Not Present
Started initial process 100649 from gamemoderun /home/owen/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/bin/wine /home/owen/Games/far-cry-6/drive_c/Program Files (x86)/Ubisoft/Ubisoft Game Launcher/Uplay.exe uplay://launch/5266/0
Start monitoring process.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
esync: up and running.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
Initial process has exited (return code: 0)
terminate called after throwing an instance of 'dxvk::DxvkError'
Monitored process exited.
Exit with return code 0
DEBUG    2023-11-07 15:32:09,348 [command.on_stop:195]:Process 100647 has terminated with code 0
DEBUG    2023-11-07 15:32:15,093 [game.beat:693]:Game thread stopped
WARNING  2023-11-07 15:32:15,095 [game.on_game_quit:730]:Game still running (state: running)
INFO     2023-11-07 15:32:15,095 [game.stop:704]:Stopping Far Cry 6 (wine)
DEBUG    2023-11-07 15:32:15,095 [game.stop_game:664]:Far Cry 6 (wine) has run for 24 seconds
DEBUG    2023-11-07 15:32:15,110 [game.on_game_quit:748]:Far Cry 6 stopped at Tue, 07 Nov 2023 15:32:15
DEBUG    2023-11-07 15:32:15,110 [game.save:299]:Saving Far Cry 6 (wine) with config ID far-cry-6-uplay-1699370335
DEBUG    2023-11-07 15:32:15,139 [lutriswindow.update_store:448]:Showing 12 games

Then the game stops.