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Star Trek Online- User experience

This is my all-time Favorite game, SOOO GLAD to see it offered here. It lags sometimes, and sometimes gets stuck, and you have to reload. I would LOVE To see this run as smoothly as Knights of the Old Republic… You ported that PERFECTLY!! FLAWLESS!! SO, would LOVE to see Star Trek get the same loving care. Note: DIablo III also flawless!!

Please fix Star Trek Online experience… I BEG you!!!