!! any suggestions or help to find a working process !!
I start lutris and connect to my account.
I use my lutris account to start the EA app.
from the EA app, I go to my local games library and start C&C Generals/Zero Hour. or C&C Red Alert.
the script starts and asks for Admin priviledges as required by the game.
after I give my Okay, the script terminates,
“Failed to launch game.
An error on our end caused the launch to fail. Try again a little later. [OK]”
note from the EA app I am able to launch other games, including C&C 3 or Red Alert 3.
*** Error Report Created 2023 Oct 11 ***
** From Lutris - Hardware Info **
[System]
OS: Linux Mint 21.2 Victoria
Arch: x86_64
Kernel: 5.15.0-86-generic
Desktop: X-Cinnamon
Display Server: x11
[CPU]
Vendor: GenuineIntel
Model: Intel(R) Core™ i5-2450M CPU @ 2.50GHz
Physical cores: 2
Logical cores: 4
[Memory]
RAM: 7.5 GB
Swap: 14.9 GB
[Graphics]
Vendor: NVIDIA Corporation
OpenGL Renderer: GeForce 610M/PCIe/SSE2
OpenGL Version: 4.6.0 NVIDIA 390.157
OpenGL Core: 4.6.0 NVIDIA 390.157
OpenGL ES: OpenGL ES 3.2 NVIDIA 390.157
Vulkan Version: 1.3.204
Vulkan Drivers:
** From Linux Mint - System Info **
System:
Kernel: 5.15.0-86-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: Cinnamon 5.8.4
tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy
Machine:
Type: Laptop System: ASUSTeK product: K53SD v: 1.0 serial: <superuser required>
Mobo: ASUSTeK model: K53SD v: 1.0 serial: <superuser required> BIOS: American Megatrends
v: K53SD.202 date: 11/02/2011
Battery:
ID-1: BAT0 charge: 14.3 Wh (99.3%) condition: 14.4/48.4 Wh (29.8%) volts: 12.4 min: 10.8
model: ASUSTek K53--52 serial: N/A status: N/A
CPU:
Info: dual core model: Intel Core i5-2450M bits: 64 type: MT MCP arch: Sandy Bridge rev: 7
cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
Speed (MHz): avg: 2894 min/max: 800/3100 cores: 1: 2894 2: 2894 3: 2894 4: 2894
bogomips: 19955
Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics vendor: ASUSTeK
driver: i915 v: kernel ports: active: LVDS-1 empty: DP-1,HDMI-A-1,VGA-1 bus-ID: 00:02.0
chip-ID: 8086:0126
Device-2: NVIDIA GF119M [GeForce 610M] vendor: ASUSTeK driver: nvidia v: 390.157 pcie:
speed: 2.5 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:1058
Device-3: Alcor Micro Asus Integrated Webcam type: USB driver: uvcvideo bus-ID: 1-1.2:3
chip-ID: 058f:a014
Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting,nvidia
unloaded: fbdev,nouveau,vesa gpu: i915 display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 102
Monitor-1: LVDS-1-1 mapped: LVDS-1 model: LG res: 1366x768 dpi: 101 diag: 395mm (15.5")
OpenGL: renderer: GeForce 610M/PCIe/SSE2 v: 4.6.0 NVIDIA 390.157 direct render: Yes
Audio:
Device-1: Intel 6 Series/C200 Series Family High Definition Audio vendor: ASUSTeK
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1c20
Sound Server-1: ALSA v: k5.15.0-86-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Intel Centrino Wireless-N 100 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
bus-ID: 03:00.0 chip-ID: 8086:08ae
IF: wlp3s0 state: down mac: <filter>
Device-2: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet vendor: ASUSTeK driver: atl1c
v: kernel pcie: speed: 2.5 GT/s lanes: 1 port: 9000 bus-ID: 05:00.0 chip-ID: 1969:1083
IF: enp5s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 238.47 GiB used: 47.26 GiB (19.8%)
ID-1: /dev/sda vendor: Silicon Power model: SPCC Solid State Disk size: 238.47 GiB
speed: 6.0 Gb/s serial: <filter>
Partition:
ID-1: / size: 218.55 GiB used: 47.26 GiB (21.6%) fs: ext4 dev: /dev/sda3
ID-2: /boot/efi size: 475 MiB used: 6.1 MiB (1.3%) fs: vfat dev: /dev/sda1
Swap:
ID-1: swap-1 type: partition size: 14.9 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda2
USB:
Hub-1: 1-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 speed: 480 Mb/s
chip-ID: 8087:0024
Device-1: 1-1.2:3 info: Alcor Micro Asus Integrated Webcam type: Video driver: uvcvideo
rev: 2.0 speed: 480 Mb/s chip-ID: 058f:a014
Hub-3: 2-0:1 info: Full speed or root hub ports: 2 rev: 2.0 speed: 480 Mb/s chip-ID: 1d6b:0002
Hub-4: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 speed: 480 Mb/s
chip-ID: 8087:0024
Device-1: 2-1.1:3 info: USB OPTICAL MOUSE type: Mouse driver: hid-generic,usbhid rev: 1.1
speed: 1.5 Mb/s chip-ID: 275d:0ba6
Hub-5: 3-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0 speed: 480 Mb/s
chip-ID: 1d6b:0002
Hub-6: 4-0:1 info: Super-speed hub ports: 2 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
Sensors:
System Temperatures: cpu: 80.0 C mobo: N/A gpu: nvidia temp: 69 C
Fan Speeds (RPM): cpu: 3500
Repos:
Packages: apt: 2448
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/lutris.list
1: deb [signed-by=/etc/apt/keyrings/lutris.gpg] https: //download.opensuse.org/repositories/home:/strycore/Debian_12/ ./
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb https: //mirrors.ocf.berkeley.edu/linuxmint-packages victoria main upstream import backport
2: deb https: //mirror.it.ubc.ca/ubuntu jammy main restricted universe multiverse
3: deb https: //mirror.it.ubc.ca/ubuntu jammy-updates main restricted universe multiverse
4: deb https: //mirror.it.ubc.ca/ubuntu jammy-backports main restricted universe multiverse
5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Info:
Processes: 235 Uptime: 10m Memory: 7.53 GiB used: 2.51 GiB (33.4%) Init: systemd v: 249
runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12 Client: Unknown python3.10 client inxi: 3.3.13** terminal output for lutris -d **
user@System:~$ lutris -d
INFO 2023-10-11 05:34:13,893 [startup.init_lutris:209]:Starting Lutris 0.5.13
INFO 2023-10-11 05:34:13,897 [startup.check_driver:65]:Using NVIDIA drivers 390.157 for x86_64
INFO 2023-10-11 05:34:13,898 [startup.check_driver:69]:GPU: GeForce 610M
INFO 2023-10-11 05:34:13,898 [startup.check_driver:85]:GPU: 10DE:1058 1043:1652 (nvidia drivers)
INFO 2023-10-11 05:34:13,898 [startup.check_driver:85]:GPU: 8086:0126 1043:1652 (i915 drivers)
WARNING 2023-10-11 05:34:14,014 [system.get_vulkan_gpu_name:611]:vulkaninfo not available, unable to list GPUs
WARNING 2023-10-11 05:34:14,014 [system.get_vulkan_gpu_name:611]:vulkaninfo not available, unable to list GPUs
WARNING 2023-10-11 05:34:14,015 [system.get_vulkan_gpu_name:611]:vulkaninfo not available, unable to list GPUs
WARNING 2023-10-11 05:34:14,015 [system.get_vulkan_gpu_name:611]:vulkaninfo not available, unable to list GPUs
WARNING 2023-10-11 05:34:14,015 [system.get_vulkan_gpu_name:611]:vulkaninfo not available, unable to list GPUs
DEBUG 2023-10-11 05:34:14,192 [xrandr._get_vidmodes:16]:Retrieving video modes from XrandR
DEBUG 2023-10-11 05:34:14,270 [lutris.get_missing_game_ids:191]:Checking for missing games
DEBUG 2023-10-11 05:34:31,950 [services.get_game:17]:Getting service game ea-app for lutris
DEBUG 2023-10-11 05:34:35,896 [xrandr._get_vidmodes:16]:Retrieving video modes from XrandR
DEBUG 2023-10-11 05:34:35,911 [command.start:141]:DISABLE_LAYER_AMD_SWITCHABLE_GRAPHICS_1=“1”
DEBUG 2023-10-11 05:34:35,912 [command.start:141]:__GL_SHADER_DISK_CACHE=“1”
DEBUG 2023-10-11 05:34:35,912 [command.start:141]:__GL_SHADER_DISK_CACHE_PATH=“/home/ba-da-boom/Games/ea-app”
DEBUG 2023-10-11 05:34:35,912 [command.start:141]:DRI_PRIME=“1”
DEBUG 2023-10-11 05:34:35,912 [command.start:141]:LD_LIBRARY_PATH=“/home/ba-da-boom/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib:/home/ba-da-boom/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib64:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/lib:/lib/i386-linux-gnu/sse2:/lib/x86_64-linux-gnu/tls:/lib/i386-linux-gnu/tls:/usr/lib/x86_64-linux-gnu/libfakeroot:/lib64:/lib32:/lib64:/usr/lib:/usr/lib64:/usr/lib32:/usr/lib64:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/ba-da-boom/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/ba-da-boom/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/ba-da-boom/.local/share/lutris/runtime/steam/i386/lib:/home/ba-da-boom/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/ba-da-boom/.local/share/lutris/runtime/steam/i386/usr/lib:/home/ba-da-boom/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/ba-da-boom/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/ba-da-boom/.local/share/lutris/runtime/steam/amd64/lib:/home/ba-da-boom/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/ba-da-boom/.local/share/lutris/runtime/steam/amd64/usr/lib”
DEBUG 2023-10-11 05:34:35,912 [command.start:141]:WINEDEBUG=“-all”
DEBUG 2023-10-11 05:34:35,912 [command.start:141]:DXVK_LOG_LEVEL=“none”
DEBUG 2023-10-11 05:34:35,913 [command.start:141]:WINEARCH=“win64”
DEBUG 2023-10-11 05:34:35,913 [command.start:141]:WINE=“/home/ba-da-boom/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/bin/wine”
DEBUG 2023-10-11 05:34:35,913 [command.start:141]:WINE_MONO_CACHE_DIR=“/home/ba-da-boom/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/mono”
DEBUG 2023-10-11 05:34:35,913 [command.start:141]:WINE_GECKO_CACHE_DIR=“/home/ba-da-boom/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/gecko”
DEBUG 2023-10-11 05:34:35,913 [command.start:141]:GST_PLUGIN_SYSTEM_PATH_1_0=“/home/ba-da-boom/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib64/gstreamer-1.0/:/home/ba-da-boom/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib/gstreamer-1.0/”
DEBUG 2023-10-11 05:34:35,914 [command.start:141]:WINEPREFIX=“/home/ba-da-boom/Games/ea-app”
DEBUG 2023-10-11 05:34:35,914 [command.start:141]:WINEESYNC=“1”
DEBUG 2023-10-11 05:34:35,914 [command.start:141]:WINEFSYNC=“1”
DEBUG 2023-10-11 05:34:35,914 [command.start:141]:WINE_FULLSCREEN_FSR=“1”
DEBUG 2023-10-11 05:34:35,914 [command.start:141]:DXVK_NVAPIHACK=“0”
DEBUG 2023-10-11 05:34:35,914 [command.start:141]:DXVK_ENABLE_NVAPI=“1”
DEBUG 2023-10-11 05:34:35,914 [command.start:141]:PROTON_BATTLEYE_RUNTIME=“/home/ba-da-boom/.local/share/lutris/runtime/battleye_runtime”
DEBUG 2023-10-11 05:34:35,914 [command.start:141]:PROTON_EAC_RUNTIME=“/home/ba-da-boom/.local/share/lutris/runtime/eac_runtime”
DEBUG 2023-10-11 05:34:35,915 [command.start:141]:WINEDLLOVERRIDES=“d3d10core,d3d11,d3d12,d3d12core,d3d9,d3dcompiler_33,d3dcompiler_34,d3dcompiler_35,d3dcompiler_36,d3dcompiler_37,d3dcompiler_38,d3dcompiler_39,d3dcompiler_40,d3dcompiler_41,d3dcompiler_42,d3dcompiler_43,d3dcompiler_46,d3dcompiler_47,d3dx10,d3dx10_33,d3dx10_34,d3dx10_35,d3dx10_36,d3dx10_37,d3dx10_38,d3dx10_39,d3dx10_40,d3dx10_41,d3dx10_42,d3dx10_43,d3dx11_42,d3dx11_43,d3dx9_24,d3dx9_25,d3dx9_26,d3dx9_27,d3dx9_28,d3dx9_29,d3dx9_30,d3dx9_31,d3dx9_32,d3dx9_33,d3dx9_34,d3dx9_35,d3dx9_36,d3dx9_37,d3dx9_38,d3dx9_39,d3dx9_40,d3dx9_41,d3dx9_42,d3dx9_43,dxgi,nvapi,nvapi64=n;winemenubuilder=”
DEBUG 2023-10-11 05:34:35,915 [command.start:141]:WINE_LARGE_ADDRESS_AWARE=“1”
DEBUG 2023-10-11 05:34:35,915 [command.start:141]:game_name=“EA App”
DEBUG 2023-10-11 05:34:35,915 [command.start:141]:PYTHONPATH=“/usr/lib/lutris:/usr/games:/usr/lib/python310.zip:/usr/lib/python3.10:/usr/lib/python3.10/lib-dynload:/usr/local/lib/python3.10/dist-packages:/usr/lib/python3/dist-packages:/usr/lib/python3.10/dist-packages”
DEBUG 2023-10-11 05:34:35,915 [command.start:141]:LUTRIS_GAME_UUID=“214defc0-8971-4574-acc1-09680bcf3365”
Started initial process 2737 from gamemoderun /home/ba-da-boom/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/bin/wine /home/ba-da-boom/Games/ea-app/drive_c/Program Files/Electronic Arts/EA Desktop/EA Desktop/EALauncher.exe
Start monitoring process.
ERROR: ld.so: object ‘libgamemodeauto.so.0’ from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object ‘libgamemodeauto.so.0’ from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
esync: up and running.
Initial process has exited (return code: 0)
info: Game: EABackgroundService.exe
info: DXVK: v2.3
info: Vulkan: Found vkGetInstanceProcAddr in winevulkan.dll @ 0x3b6dc3f30
info: Built-in extension providers:
info: Win32 WSI
info: OpenVR
info: OpenXR
info: OpenVR: could not open registry key, status 2
info: OpenVR: Failed to locate module
info: Enabled instance extensions:
info: VK_KHR_get_surface_capabilities2
info: VK_KHR_surface
info: VK_KHR_win32_surface
info: llvmpipe (LLVM 15.0.7, 256 bits):
info: Driver : llvmpipe 0.0.1
info: Memory Heap[0]:
info: Size: 2048 MiB
info: Flags: 0x1
info: Memory Type[0]: Property Flags = 0xf
warn: DXGI: Found monitors not associated with any adapter, using fallback
info: Adapter LUID 0: 0:409
ERROR: ld.so: object ‘libgamemodeauto.so.0’ from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
179.904:034c:0134:info:vkd3d-proton:vkd3d_instance_apply_application_workarounds: Program name: “EADesktop.exe” (hash: 86002dd1d34c8bf5)
179.904:034c:0134:info:vkd3d-proton:vkd3d_instance_deduce_config_flags_from_environment: shader_cache is used, global_pipeline_cache is enforced.
179.904:034c:0134:info:vkd3d-proton:vkd3d_config_flags_init_once: VKD3D_CONFIG=‘’.
179.910:034c:0134:info:vkd3d-proton:vkd3d_get_vk_version: vkd3d-proton - applicationVersion: 2.10.0.
179.910:034c:0134:info:vkd3d-proton:vkd3d_instance_init: vkd3d-proton - build: 88e4f300cc0b5b6.
180.004:034c:0134:info:vkd3d-proton:vkd3d_memory_info_upload_hvv_memory_properties: Topology: UMA-like topology. Using DEVICE_LOCAL | HOST_COHERENT for UPLOAD.
180.004:034c:0134:info:vkd3d-proton:vkd3d_bindless_state_get_bindless_flags: Device does not support VK_EXT_mutable_descriptor_type (or VALVE).
180.004:034c:0134:err:vkd3d-proton:vkd3d_bindless_state_init: Insufficient descriptor indexing support.
info: Game: EAGEP.exe
info: DXVK: v2.3
info: Vulkan: Found vkGetInstanceProcAddr in winevulkan.dll @ 0x3b6dc3f30
info: Built-in extension providers:
info: Win32 WSI
info: OpenVR
info: OpenXR
info: OpenVR: could not open registry key, status 2
info: OpenVR: Failed to locate module
info: Enabled instance extensions:
info: VK_KHR_get_surface_capabilities2
info: VK_KHR_surface
info: VK_KHR_win32_surface
info: llvmpipe (LLVM 15.0.7, 256 bits):
info: Driver : llvmpipe 0.0.1
info: Memory Heap[0]:
info: Size: 2048 MiB
info: Flags: 0x1
info: Memory Type[0]: Property Flags = 0xf
warn: DXGI: Found monitors not associated with any adapter, using fallback
info: Adapter LUID 0: 0:435