Newbie here, can't run Splinter Cell Blacklist

New Lutris user. Just installed today. First app installed is Ubisoft/Splinter Cell Blacklist Delux. I pasted the Lutris -d info to Ubuntu Pastebin

My Lutris-issue-report.json info is pasted to Ubuntu Pastebin

When I launch the game, the Ubisoft Connect screen opens and says initializing. It doesn’t matter how long I wait, this screen never changes or goes away. The Ubisoft icon eventually appears in my system tray and I can click on it and get it to open but the Initializing screen is still in the background and the game won’t open.

Should I just uninstall and reinstall the game?