When I sync my Prime Gaming games, I get this error:
flatpak run net.lutris.Lutris -d
F: Can't get document portal: GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
(process:2): Gdk-WARNING **: 15:59:15.613: Failed to read portal settings: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.Settings” on object at path /org/freedesktop/portal/desktop
(process:2): GLib-GIO-WARNING **: 15:59:15.614: Can't find module 'dconf' specified in GSETTINGS_BACKEND
(lutris:2): Gdk-WARNING **: 15:59:15.671: Failed to read portal settings: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.Settings” on object at path /org/freedesktop/portal/desktop
(lutris:2): GLib-GIO-WARNING **: 15:59:15.672: Can't find module 'dconf' specified in GSETTINGS_BACKEND
2024-08-31 15:59:15,757: Command 'fluidsynth' not found on your system
INFO 2024-08-31 15:59:16,054 [application.do_command_line:479]:Starting Lutris 0.5.17
MESA: error: Use of VkSurfacePresentModeCompatibilityEXT without a VkSurfacePresentModeEXT set. This is an application bug.
MESA: error: Use of VkSurfacePresentModeCompatibilityEXT without a VkSurfacePresentModeEXT set. This is an application bug.
INFO 2024-08-31 15:59:16,097 [startup.run_all_checks:120]:AMD Radeon RX 7800 XT (1002:747e 1458:2413 amdgpu) Driver 24.1.3
DEBUG 2024-08-31 15:59:16,199 [xrandr.get_resolutions:91]:Retrieving resolution list
DEBUG 2024-08-31 15:59:16,201 [xrandr._get_vidmodes:18]:Retrieving 35 video modes from XrandR
DEBUG 2024-08-31 15:59:16,245 [path_cache._update_missing_games:114]:Checking for missing games
DEBUG 2024-08-31 15:59:16,265 [api.check_stale_runtime_versions:52]:Modified at Sat 31 Aug 2024 03:30:18 PM , will update after Sat 31 Aug 2024 09:30:18 PM
(lutris:2): Gtk-WARNING **: 15:59:16.266: Creating a portal monitor failed: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.Inhibit” on object at path /org/freedesktop/portal/desktop
ERROR 2024-08-31 15:59:16,271 [style_manager._call_cb:87]:Error reading color-scheme: g-dbus-error-quark: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.Settings” on object at path /org/freedesktop/portal/desktop (19)
Traceback (most recent call last):
File "/app/lib/python3.11/site-packages/lutris/style_manager.py", line 80, in _call_cb
values = obj.call_finish(result)
^^^^^^^^^^^^^^^^^^^^^^^
gi.repository.GLib.GError: g-dbus-error-quark: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.Settings” on object at path /org/freedesktop/portal/desktop (19)
DEBUG 2024-08-31 15:59:16,272 [lutriswindow.create_runtime_updater_cb:1244]:Runtime up to date
DEBUG 2024-08-31 15:59:17,247 [http._request:88]:POST https://lutris.net/api/users/library?since=1725134261
DEBUG 2024-08-31 15:59:20,164 [http._request:88]:GET https://api.amazon.com/user/profile
DEBUG 2024-08-31 15:59:20,326 [base.wipe_game_cache:441]:Deleting amazon cache /home/Jarza/.var/app/net.lutris.Lutris/cache/lutris/amazon-library.json
DEBUG 2024-08-31 15:59:20,326 [base.wipe_game_cache:175]:Deleting games from service-games for amazon
DEBUG 2024-08-31 15:59:20,326 [http._request:88]:GET https://api.amazon.com/user/profile
DEBUG 2024-08-31 15:59:20,484 [http._request:88]:POST https://sds.amazon.com/amazon/
ERROR 2024-08-31 15:59:21,013 [jobs.target:32]:Error while completing task <function BaseService.start_reload.<locals>.do_reload at 0x7f0969ccff60>: <class 'KeyError'> 'asin'
File "/app/lib/python3.11/site-packages/lutris/util/jobs.py", line 30, in target
result = self.function(*args, **kwargs)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/app/lib/python3.11/site-packages/lutris/services/base.py", line 142, in do_reload
self.load()
File "/app/lib/python3.11/site-packages/lutris/services/amazon.py", line 160, in load
games = [AmazonGame.new_from_amazon_game(game) for game in self.get_library()]
^^^^^^^^^^^^^^^^^^
File "/app/lib/python3.11/site-packages/lutris/services/amazon.py", line 367, in get_library
asin = product["asin"]
~~~~~~~^^^^^^^^
The output of lutris --submit-issue:
{
"comment": "When trying to sync Prime Gaming, it throws an eror.",
"system": {
"gpus": [
{
"DRIVER": "amdgpu",
"PCI_ID": "1002:747E",
"PCI_SUBSYS_ID": "1458:2413",
"PCI_CLASS": "30000",
"PCI_SLOT_NAME": "0000:2d:00.0",
"MODALIAS": "pci:v00001002d0000747Esv00001458sd00002413bc03sc00i00"
}
],
"env": {
"XDG_RUNTIME_DIR": "/run/user/1000",
"container": "flatpak",
"ALACRITTY_LOG": "/tmp/Alacritty-9036.log",
"ALACRITTY_SOCKET": "/run/user/1000/Alacritty-wayland-1-9036.sock",
"ALACRITTY_WINDOW_ID": "93955092939568",
"ALSA_CONFIG_DIR": "/usr/share/alsa",
"ALSA_CONFIG_PATH": "/usr/share/alsa/alsa-flatpak.conf",
"APPIMAGE_EXTRACT_AND_RUN": "1",
"AT_SPI_BUS_ADDRESS": "unix:path=/run/flatpak/at-spi-bus",
"COLORTERM": "truecolor",
"CONFIG_PROTECT": "/usr/share/gnupg/qualified.txt",
"CONFIG_PROTECT_MASK": "/etc/sandbox.d /etc/fonts/fonts.conf /etc/gentoo-release /etc/dconf /etc/ca-certificates.conf",
"DBUS_SESSION_BUS_ADDRESS": "unix:path=/run/flatpak/bus",
"DBUS_SESSION_BUS_PID": "9063",
"DBUS_SYSTEM_BUS_ADDRESS": "unix:path=/run/dbus/system_bus_socket",
"DESKTOP_SESSION": "hyprland",
"DISPLAY": ":0",
"EDITOR": "nvim",
"FLATPAK_ID": "net.lutris.Lutris",
"FLATPAK_SANDBOX_DIR": "/home/Jarza/.var/app/net.lutris.Lutris/sandbox",
"GCC_SPECS": "",
"GI_TYPELIB_PATH": "/app/lib/girepository-1.0",
"GSETTINGS_BACKEND": "dconf",
"GST_PLUGIN_SYSTEM_PATH": "/app/lib32/gstreamer-1.0:/app/lib/gstreamer-1.0:/usr/lib/i386-linux-gnu/gstreamer-1.0:/usr/lib/x86_64-linux-gnu/gstreamer-1.0",
"HL_INITIAL_WORKSPACE_TOKEN": "08c66a10-c0f1-493c-ac22-d2ccae37a9da",
"HOME": "/home/Jarza",
"HYPRCURSOR_SIZE": "16",
"HYPRCURSOR_THEME": "rose-pine-hyprcursor",
"HYPRLAND_CMD": "Hyprland",
"HYPRLAND_INSTANCE_SIGNATURE": "9a09eac79b85c846e3a865a9078a3f8ff65a9259_1725105433_1610143428",
"INFOPATH": "/usr/share/gcc-data/x86_64-pc-linux-gnu/14/info:/usr/share/binutils-data/x86_64-pc-linux-gnu/2.43/info:/usr/share/autoconf-2.72/info:/usr/share/autoconf-2.13/info:/usr/share/automake-1.17/info:/usr/share/info",
"LADSPA_PATH": "/usr/lib64/ladspa",
"LANG": "en_US.utf8",
"LD_LIBRARY_PATH": "/usr/lib/extensions/vulkan/gamescope/lib",
"LESS": "-R -M --shift 5",
"LESSOPEN": "|lesspipe %s",
"LEX": "flex",
"LOGNAME": "jarza",
"LV2_PATH": "/usr/lib64/lv2",
"MAIL": "/var/mail/jarza",
"MANPAGER": "manpager",
"MANPATH": "/usr/share/gcc-data/x86_64-pc-linux-gnu/14/man:/usr/share/binutils-data/x86_64-pc-linux-gnu/2.43/man:/usr/local/share/man:/usr/share/man:/usr/lib/rust/man:/usr/lib/llvm/18/share/man",
"MOTD_SHOWN": "pam",
"MOZ_ENABLE_WAYLAND": "1",
"NPM_CONFIG_GLOBALCONFIG": "/etc/npm/npmrc",
"OLDPWD": "/home/Jarza",
"PAGER": "/usr/bin/less",
"PATH": "/app/bin:/usr/bin:/app/utils/bin:/usr/lib/extensions/vulkan/MangoHud/bin/:/app/jre/bin/:/usr/lib/extensions/vulkan/gamescope/bin",
"PS1": "[\ud83d\udce6 $FLATPAK_ID \\W]\\$ ",
"PULSE_CLIENTCONFIG": "/run/flatpak/pulse/config",
"PULSE_SERVER": "unix:/run/flatpak/pulse/native",
"PWD": "/home/Jarza",
"PYTHONUSERBASE": "/var/data/python",
"SHELL": "/bin/sh",
"SHLVL": "1",
"TERM": "alacritty",
"USER": "jarza",
"WAYLAND_DISPLAY": "wayland-1",
"WEBKIT_DISABLE_DMABUF_RENDERER": "1",
"WINDOWID": "93955092939568",
"XAUTHORITY": "/run/flatpak/Xauthority",
"XCURSOR_SIZE": "16",
"XDG_BACKEND": "wayland",
"XDG_CACHE_HOME": "/home/Jarza/.var/app/net.lutris.Lutris/cache",
"XDG_CONFIG_DIRS": "/app/etc/xdg:/etc/xdg",
"XDG_CONFIG_HOME": "/home/Jarza/.var/app/net.lutris.Lutris/config",
"XDG_CURRENT_DESKTOP": "Hyprland",
"XDG_DATA_DIRS": "/app/share:/usr/share:/usr/share/runtime/share:/run/host/user-share:/run/host/share",
"XDG_DATA_HOME": "/home/Jarza/.var/app/net.lutris.Lutris/data",
"XDG_SEAT": "seat0",
"XDG_SEAT_PATH": "/org/freedesktop/DisplayManager/Seat0",
"XDG_SESSION_CLASS": "user",
"XDG_SESSION_ID": "1",
"XDG_SESSION_PATH": "/org/freedesktop/DisplayManager/Session1",
"XDG_SESSION_TYPE": "wayland",
"XDG_STATE_HOME": "/home/Jarza/.var/app/net.lutris.Lutris/.local/state",
"XDG_VTNR": "7",
"_": "/usr/bin/flatpak",
"_JAVA_AWT_WM_NONREPARENTING": "1",
"__EGL_EXTERNAL_PLATFORM_CONFIG_DIRS": "/etc/egl/egl_external_platform.d:/usr/lib/x86_64-linux-gnu/GL/egl/egl_external_platform.d:/usr/share/egl/egl_external_platform.d"
},
"missing_libs": {
"OPENGL": [
[],
[]
],
"VULKAN": [
[],
[]
],
"GNUTLS": [
[],
[]
],
"WINE": [
[],
[]
],
"GAMEMODE": [
[],
[]
],
"RADEON": [
[],
[]
]
},
"cpus": [
{
"processor": "0",
"vendor_id": "AuthenticAMD",
"cpu family": "25",
"model": "33",
"model name": "AMD Ryzen 9 5950X 16-Core Processor",
"stepping": "2",
"microcode": "0xa20120e",
"cpu MHz": "3594.896",
"cache size": "512 KB",
"physical id": "0",
"siblings": "32",
"core id": "0",
"cpu cores": "16",
"apicid": "0",
"initial apicid": "0",
"fpu": "yes",
"fpu_exception": "yes",
"cpuid level": "16",
"wp": "yes",
"flags": "fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl xtopology nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 x2apic movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local clzero irperf xsaveerptr rdpru wbnoinvd arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip pku ospke vaes vpclmulqdq rdpid overflow_recov succor smca fsrm debug_swap",
"bugs": "sysret_ss_attrs spectre_v1 spectre_v2 spec_store_bypass srso",
"bogomips": "6802.25",
"TLB size": "2560 4K pages",
"clflush size": "64",
"cache_alignment": "64",
"address sizes": "48 bits physical, 48 bits virtual",
"power management": "ts ttp tm hwpstate cpb eff_freq_ro [13] [14]"
},
... other cores (32)
"drives": [
{
"name": "sda",
"fstype": null,
"fsver": null,
"label": null,
"uuid": null,
"fsavail": null,
"fsuse%": null,
"mountpoints": [
null
]
},
{
"name": "nvme0n1",
"fstype": null,
"fsver": null,
"label": null,
"uuid": null,
"fsavail": null,
"fsuse%": null,
"mountpoints": [
null
],
"children": [
{
"name": "nvme0n1p1",
"fstype": null,
"fsver": null,
"label": null,
"uuid": null,
"fsavail": null,
"fsuse%": null,
"mountpoints": [
null
]
},
{
"name": "nvme0n1p2",
"fstype": null,
"fsver": null,
"label": null,
"uuid": null,
"fsavail": null,
"fsuse%": null,
"mountpoints": [
"[SWAP]"
]
},
{
"name": "nvme0n1p3",
"fstype": null,
"fsver": null,
"label": null,
"uuid": null,
"fsavail": "554.2G",
"fsuse%": "7%",
"mountpoints": [
"/run/host/share/icons",
"/run/host/fonts-cache",
"/run/host/fonts",
"/run/flatpak/bus",
"/tmp/.X11-unix/X0",
"/run/host/os-release",
"/media",
"/usr/share/zoneinfo",
"/etc/xdg",
"/etc/udev",
"/etc/tpm2-tss",
"/etc/tmpfiles.d",
"/etc/systemd",
"/etc/sysctl.d",
"/etc/ssl",
"/etc/security",
"/etc/rc_keymaps",
"/etc/pulse",
"/etc/profile.d",
"/etc/pki",
"/etc/pam.d",
"/etc/modules-load.d",
"/etc/lvm",
"/etc/kernel",
"/etc/init.d",
"/etc/gtk-3.0",
"/etc/gss",
"/etc/geoclue",
"/etc/fonts",
"/etc/debuginfod",
"/etc/dbus-1",
"/etc/credstore.encrypted",
"/etc/credstore",
"/etc/binfmt.d",
"/etc/avahi",
"/etc/audit",
"/etc/alsa",
"/etc/X11",
"/etc/xattr.conf",
"/etc/vdpau_wrapper.cfg",
"/etc/subuid",
"/etc/subgid",
"/etc/ssh_config",
"/etc/services",
"/etc/securetty",
"/etc/rpc",
"/etc/rc_maps.cfg",
"/etc/protocols",
"/etc/nsswitch.conf",
"/etc/moduli",
"/etc/mke2fs.conf",
"/etc/login.defs",
"/etc/libaudit.conf",
"/etc/ld.so.conf",
"/etc/issue.net",
"/etc/issue",
"/etc/ethertypes",
"/etc/e2scrub.conf",
"/etc/appstream.conf",
"/etc/machine-id",
"/usr/share/runtime/locale",
"/usr/lib/x86_64-linux-gnu/openh264",
"/usr/lib/x86_64-linux-gnu/GL/default",
"/usr/lib/x86_64-linux-gnu/GL/default",
"/usr/lib/extensions/vulkan/vkBasalt",
"/usr/lib/extensions/vulkan/MangoHud",
"/app/share/wine/mono",
"/app/share/wine/gecko",
"/app/share/runtime/locale",
"/app/lib32/ffmpeg",
"/app/lib/i386-linux-gnu/GL/default",
"/app/lib/i386-linux-gnu",
"/app/lib/ffmpeg",
"/app/dlls/dxvk",
"/app",
"/usr"
]
},
{
"name": "nvme0n1p4",
"fstype": null,
"fsver": null,
"label": null,
"uuid": null,
"fsavail": "1.1T",
"fsuse%": "14%",
"mountpoints": [
"/run/host/user-share/icons",
"/run/host/user-fonts-cache",
"/home/Jarza/.var/app/net.lutris.Lutris",
"/home/Jarza/.var/app/com.valvesoftware.Steam",
"/home/Jarza",
"/var/tmp",
"/var/config",
"/var/data",
"/var/cache"
]
}
]
}
],
"ram": {
"MemTotal": "65775656",
"MemFree": "9152780",
"MemAvailable": "50819264",
"Buffers": "2240",
"Cached": "42184728",
"SwapCached": "0",
"Active": "14012124",
"Inactive": "37190944",
"Active(anon)": "9894168",
"Inactive(anon)": "0",
"Active(file)": "4117956",
"Inactive(file)": "37190944",
"Unevictable": "1232",
"Mlocked": "1232",
"SwapTotal": "12582908",
"SwapFree": "12582908",
"Zswap": "0",
"Zswapped": "0",
"Dirty": "664",
"Writeback": "0",
"AnonPages": "9017848",
"Mapped": "2036452",
"Shmem": "878068",
"KReclaimable": "1081960",
"Slab": "1553488",
"SReclaimable": "1081960",
"SUnreclaim": "471528",
"KernelStack": "45808",
"PageTables": "101696",
"SecPageTables": "6036",
"NFS_Unstable": "0",
"Bounce": "0",
"WritebackTmp": "0",
"CommitLimit": "45470736",
"Committed_AS": "27153748",
"VmallocTotal": "34359738367",
"VmallocUsed": "102196",
"VmallocChunk": "0",
"Percpu": "22912",
"HardwareCorrupted": "0",
"AnonHugePages": "0",
"ShmemHugePages": "0",
"ShmemPmdMapped": "0",
"FileHugePages": "0",
"FilePmdMapped": "0",
"CmaTotal": "0",
"CmaFree": "0",
"Unaccepted": "0",
"HugePages_Total": "0",
"HugePages_Free": "0",
"HugePages_Rsvd": "0",
"HugePages_Surp": "0",
"Hugepagesize": "2048",
"Hugetlb": "0",
"DirectMap4k": "3886468",
"DirectMap2M": "55805952",
"DirectMap1G": "8388608"
},
"dist": [
"GNOME",
"45",
"Flatpak runtime"
],
"arch": "x86_64",
"kernel": "6.10.6-gentoo-x86_64",
"glxinfo": {
"opengl_es_profile_shading_language_version": "OpenGL ES GLSL ES 3.20",
"display": ":0",
"opengl_vendor": "AMD",
"name_of_display": ":0",
"opengl_es_profile_version": "OpenGL ES 3.2 Mesa 24.1.3 (git-0c49f54c76)",
"opengl_core_profile_version": "4.6 (Core Profile) Mesa 24.1.3 (git-0c49f54c76)",
"opengl_version": "4.6 (Compatibility Profile) Mesa 24.1.3 (git-0c49f54c76)",
"opengl_context_flags": "(none)",
"opengl_profile_mask": "compatibility profile",
"direct_rendering": "Yes",
"screen": "0",
"opengl_shading_language_version": "4.60",
"opengl_core_profile_profile_mask": "core profile",
"opengl_renderer": "AMD Radeon RX 7800 XT (radeonsi, navi32, LLVM 17.0.6, DRM 3.57, 6.10.6-gentoo-x86_64)",
"opengl_core_profile_shading_language_version": "4.60",
"opengl_core_profile_context_flags": "(none)"
}
}
}