Lutris issues getting stuck at 'launching'

Support
1

i followed the “read before asking help” and here are my results
1: first reply
2: the output of the terminal? sure, here:
2024-12-13 15:06:49,712: Starting Lutris 0.5.9.1
2024-12-13 15:06:49,738: No cores found
2024-12-13 15:06:49,976: Failed to get runtimes: HTTP Error 426: Upgrade Required
2024-12-13 15:06:50,271: Failed to read content length on response from https://api.github.com/repos/lutris/dxvk/releases
2024-12-13 15:06:50,629: Failed to read content length on response from https://api.github.com/repos/lutris/dxvk-nvapi/releases
2024-12-13 15:06:51,002: Failed to read content length on response from https://api.github.com/repos/lutris/vkd3d/releases
2024-12-13 15:06:51,280: Startup complete
INFO 2024-12-13 15:06:51,282 [startup.check_driver:61]:Running AMD Mesa driver 23.2.1 on AMD Radeon RX 580 Series (polaris10, LLVM 15.0.7, DRM 3.57, 6.8.0-49-generic) (0x67df)
INFO 2024-12-13 15:06:51,283 [startup.check_driver:73]:GPU: 1002:67DF 1462:3418 (amdgpu drivers)
DEBUG 2024-12-13 15:06:51,631 [lutriswindow.update_store:451]:Showing 7 games
3: i dont have a right sidebar, do i enable that somwhere?
4: attached

ive been running heroes of the storm on my linux but its been running into problems, running it requires me to click the arrow and select “install another version” then doing normal, but thankfully sped up, installation. simply clicking play results in whats pictured
in addition the game suffers from common graphical bugs. which i will also attach. at first i thought this was HotS alone but when i tried to play warlords battlecry vial minigalaxy on lutris i had similar problems. i also had more sever problems but ill put that to the side until HotS is fixed

graphics bug
graphics bug1921×1074 26.4 KB

Screenshot 1
Screenshot 1791×756 42.9 KB

Screenshot 2
Screenshot 2791×756 42.9 KB

Screenshot 3
Screenshot 3791×756 43 KB

Screenshot 4
Screenshot 4791×756 42.9 KB

2
lutris-issue-report

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“PCI_ID”: “1002:67DF”,
“PCI_SUBSYS_ID”: “1462:3418”,
“PCI_CLASS”: “30000”,
“PCI_SLOT_NAME”: “0000:26:00.0”,
“MODALIAS”: “pci:v00001002d000067DFsv00001462sd00003418bc03sc00i00”}],
“env”: {“SHELL”: “/bin/bash”,“SESSION_MANAGER”: “local/[name]-System:@/tmp/.ICE-unix/1614,unix/[name]-System:/tmp/.ICE-unix/1614”,
“QT_ACCESSIBILITY”: “1”,
“COLORTERM”: “truecolor”,
“XDG_CONFIG_DIRS”: “/etc/xdg/xdg-ubuntu:/etc/xdg”,
“SSH_AGENT_LAUNCHER”: “gnome-keyring”,
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“GNOME_DESKTOP_SESSION_ID”: “this-is-deprecated”,
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“SSH_AUTH_SOCK”: “/run/user/1000/keyring/ssh”,
“XMODIFIERS”: “@im=ibus”,
“DESKTOP_SESSION”: “ubuntu”,
“GTK_MODULES”: “gail:atk-bridge”,
“PWD”: “/home/[name]”,
“LOGNAME”: “[name]”,
“XDG_SESSION_DESKTOP”: “ubuntu”,
“XDG_SESSION_TYPE”: “wayland”,
“SYSTEMD_EXEC_PID”: “1634”,
“XAUTHORITY”: “/run/user/1000/.mutter-Xwaylandauth.LF3HV2”,
“HOME”: “/home/[name]”,
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“LANG”: “en_US.UTF-8”,
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“XDG_CURRENT_DESKTOP”: “ubuntu:GNOME”,
“VTE_VERSION”: “6800”,
“WAYLAND_DISPLAY”: “wayland-0”,
“GNOME_TERMINAL_SCREEN”: “/org/gnome/Terminal/screen/82c66196_781a_4182_a61f_e0e8cbd129c6”,
“GNOME_SETUP_DISPLAY”: “:1”,
“LESSCLOSE”: “/usr/bin/lesspipe %s %s”,
“XDG_SESSION_CLASS”: “user”,
“TERM”: “xterm-256color”,
“LESSOPEN”: “| /usr/bin/lesspipe %s”,
“USER”: “[name]”,
“GNOME_TERMINAL_SERVICE”: “:1.294”,
“DISPLAY”: “:0”,
“SHLVL”: “1”,
“QT_IM_MODULE”: “ibus”,
“XDG_RUNTIME_DIR”: “/run/user/1000”,
“XDG_DATA_DIRS”: “/usr/share/ubuntu:/usr/local/share/:/usr/share/:/var/lib/snapd/desktop”,
“PATH”: “/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/bin:/home/[name]/.dotnet/tools”,
“GDMSESSION”: “ubuntu”,
“DBUS_SESSION_BUS_ADDRESS”: “unix:path=/run/user/1000/bus”,
“_”: “/usr/games/lutris”},
“missing_libs”: {“OPENGL”: [[],[]],
“VULKAN”: [[],[]],
“GNUTLS”: [[],[]],
“WINE”: [[],[]],
“GAMEMODE”: [[“libgamemodeauto.so”],[“libgamemodeauto.so”]],
“RADEON”: [[],[]]},
“cpus”: [{“processor”: “0”,
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},{
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“bugs”: “sysret_ss_attrs spectre_v1 spectre_v2 spec_store_bypass srso”,
“bogomips”: “7000.08”,
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“power management”: “ts ttp tm hwpstate cpb eff_freq_ro [13] [14]”
},{
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“vendor_id”: “AuthenticAMD”,
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“physical id”: “0”,
“siblings”: “12”,
“core id”: “5”,
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“apicid”: “10”,
“initial apicid”: “10”,
“fpu”: “yes”,
“fpu_exception”: “yes”,
“cpuid level”: “16”,
“wp”: “yes”,
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“bugs”: “sysret_ss_attrs spectre_v1 spectre_v2 spec_store_bypass srso”,
“bogomips”: “7000.08”,
“TLB size”: “2560 4K pages”,
“clflush size”: “64”,
“cache_alignment”: “64”,
“address sizes”: “48 bits physical, 48 bits virtual”,
“power management”: “ts ttp tm hwpstate cpb eff_freq_ro [13] [14]”},{“processor”: “6”,
“vendor_id”: “AuthenticAMD”,
“cpu family”: “25”,
“model”: “33”,
“model name”: “AMD Ryzen 5 5600 6-Core Processor”,
“stepping”: “2”,
“microcode”: “0xa201205”,
“cpu MHz”: “2200.000”,
“cache size”: “512 KB”,
“physical id”: “0”,
“siblings”: “12”,
“core id”: “0”,
“cpu cores”: “6”,
“apicid”: “1”,
“initial apicid”: “1”,
“fpu”: “yes”,
“fpu_exception”: “yes”,
“cpuid level”: “16”,
“wp”: “yes”,
“flags”: “fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid aperfmperf rapl pni pclmulqdq monitor ssse3 fma cx16 sse4_1 sse4_2 x2apic movbe popcnt aes xsave avx f16c rdrand lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt tce topoext perfctr_core perfctr_nb bpext perfctr_llc mwaitx cpb cat_l3 cdp_l3 hw_pstate ssbd mba ibrs ibpb stibp vmmcall fsgsbase bmi1 avx2 smep bmi2 erms invpcid cqm rdt_a rdseed adx smap clflushopt clwb sha_ni xsaveopt xsavec xgetbv1 xsaves cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local user_shstk clzero irperf xsaveerptr rdpru wbnoinvd arat npt lbrv svm_lock nrip_save tsc_scale vmcb_clean flushbyasid decodeassists pausefilter pfthreshold avic v_vmsave_vmload vgif v_spec_ctrl umip pku ospke vaes vpclmulqdq rdpid overflow_recov succor smca fsrm debug_swap”,
“bugs”: “sysret_ss_attrs spectre_v1 spectre_v2 spec_store_bypass srso”,
“bogomips”: “7000.08”,
“TLB size”: “2560 4K pages”,
“clflush size”: “64”,
“cache_alignment”: “64”,
“address sizes”: “48 bits physical, 48 bits virtual”,
“power management”: “ts ttp tm hwpstate cpb eff_freq_ro [13] [14]”},{“processor”: “7”,
“vendor_id”: “AuthenticAMD”,
“cpu family”: “25”,
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“model name”: “AMD Ryzen 5 5600 6-Core Processor”,
“stepping”: “2”,
“microcode”: “0xa201205”,
“cpu MHz”: “2200.000”,
“cache size”: “512 KB”,
“physical id”: “0”,
“siblings”: “12”,
“core id”: “1”,
“cpu cores”: “6”,
“apicid”: “3”,
“initial apicid”: “3”,
“fpu”: “yes”,
“fpu_exception”: “yes”,
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3

Hi,

At the top of your log, it’s says clearly you are running Lutris 0.5.9.1 (which is ancient) and “upgrade required” and so unfortunately, you do need to upgrade.

The info below says you are running Ubuntu 22.04, which should work okay, but the Lutris version Ubuntu left in their repository is old, which is why you ended up with an old package.

You will need to download the debian packaged version from GitHub, remove the existing Lutris, then install the new package (assuming it ends up in your Downloads) with this command: -
sudo apt remove lutris && sudo dpkg -i ~/Downloads/lutris_0.5.18_all.deb

Please double-check you have installed all the pre-requisites like WINE, and it will work. Some cleanup of the old tools your old Lutris downloaded might be required, but let us know if any issues persist.

If you are very new to Linux, just let us know and we can point you in the right direction.

4

yes, im very new. i dont remember how i got an old version of lutris. but after running the command you provided i got the error
“cannot access archive ‘/home/[name]/Downloads/lutris_0.5.18_all.deb’: No such file or directory”

EDIT: oh i see i needed to download the .deb first. ill try to figure out how to get the vulkan tools i seem to be missing

i found this: Compiling and Installing — The Mesa 3D Graphics Library latest documentation im sorry how do i install this? or did i und up in the wrong area?

5

You need to install Wine dependencies, follow this guide:

6

followed but the terminal says
"
lutris : Depends: vulkan-tools but it is not going to be installed
Recommends: fluidsynth but it is not going to be installed
Recommends: gamescope but it is not installable
"
vulkan-tools is what i needed so im still having the same error. how do i install vulkan-tools?

7

The process for any new Linux is fairly straightforward. Much like windows, there are things more optimal than others.

  1. Install WINE (prefer staging)
  2. Install GPU drivers and vulkan
  3. Install Lutris (and any dependencies it needs)

You’ve already got the instructions for WINE, but in general, go to winehq.org and follow the Ubuntu instructions - where it mentions different distribution names, use “jammy” as your option.

You have an AMD 580, so just install Mesa and its vulkan support. There are a few options, but for Ubuntu 22, I’d recommend Kisak’s pre-built packages, it has never failed me, and is always more updated than Ubuntu mainline Mesa.

For the Lutris install, dpkg is different from apt, and will not install dependencies by default. The package is telling you what it needs, so just install those first. (skip gamescope as optional)

sudo apt install vulkan-tools fluidsynth
8

ok so ive run

1. sudo add-apt-repository ppa:kisak/kisak-mesa
2. sudo apt update
3. sudo apt install vulkan-tools fluidsynth

and the only error is in relation to fluidsynth saying

The following packages have unmet dependencies:
 fluidsynth : Depends: libfluidsynth3 (>= 2.2.0) but it is not going to be installed
              Recommends: qsynth but it is not going to be installed
E: Unmet dependencies.

but when i use sudo dpkg -i ~/Downloads/lutris_0.5.18_all.deb it still says Package vulkan-tools is not installed

how do i install vulkan-tools?

9

I vaguely remember having to solve a whole nest of dependencies to get fluidsynth to work a long time ago. Then I changed distributions and now rarely have this kind of problem :slight_smile:

When the install command failed, it abandoned the install of vulkan-tools as well. Install it on it own: -
sudo apt install vulkan-tools

For fluidsynth, see if it will install with the updated library. If it throws an error saying it is not available, then one of your package sources is disabled
sudo apt-get install libfluidsynth3 fluidsynth

If it throws a “not available”
sudo add-apt-repository universe
…then try again

…finally should be able to install lutris after that.
As per legluondunet’s comment, did you install WINE already?

1 Like
10

ahhh that did it everything is working now but i gotta ask do i really need fluidsynth? after getting vulkan-tools everything seems to be working great
and yes i had wine installed even before i made the OP

EDIT: by ‘everything’ i mean battle.net not warlords battlecry, thats crashing on startup

11

If you are just running Windows games under WINE, then fluidsynth is optional.

Sorry if it isn’t completely clear from your Edit - you say Battle net is crashing, but your image shows Heroes of the Storm.
Did you install the Battle net client first and install Heroes of the Storm with it, or did you just click the install on the Lutris page for Heroes of the Storm?

12

no i mean when i said “everything seems to be working great” i mean Heroes of the Storm is working great. warlords battlecry is whats crashing, WB is from minigalaxy and i get at most a second of two of blackscreen before it crashes.

my original complaint is about heroes of the storm and since that seems to be working fine feel free to tell me i should start another topic about WB later because atm im satisfied with how well HotS is working

13

2024-12-13 15:06:49,976: Failed to get runtimes: HTTP Error 426: Upgrade Required

“HTTP Error 426: Upgrade Required” is protocol negotiation from HTTP to websocket. It’s not a direct upgrade request from lutris.

14

This was added by the lutris devs to highlight versions of lutris connecting to the git repositories trying to get the latest runtime (dxvk, vkd3d etc) components where the requesting version of lutris did not support the fetch or support that runtime. It is a direct request to update lutris to the newest version.

It is most commonly seen on Mint/Pop/Zorin/Ubuntu based on 20.04 where the repositories have not been maintained or updated beyond the 0.5.9.1 version from a few years ago, and the user needs to manually download the 0.5.18 deb file to upgrade their lutris.

1 Like