Lutris installer gets stuck when installing Battle net

Support
1

In an attempt to install Battle net(both battle net installer and overwatch installer), Lutris gets stuck during installation.

The installation itself is fine. Battle net launches and I can install overwatch form there. The issue is that Lutris won’t exit out of the launcher. It gets stuck on this page.
https://drive.google.com/file/d/1zopO_OFBh1pJIeVl5tkQ-j_elgOz8vKU/view?usp=sharing

It gets stuck at this command line

03fc:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x71c2e0.

It stays here for hours until the power is shut down, or if I cancel the installation, which fails the installation.

The full log can be found below.

I have followed all of the troubleshooting steps provided on the lutris. net GitHub page. I have all the necessary Vulkan driver. I cannot figure out what when wrong. Any help with this installation would be greatly appreciated.

2

Update on the log


Spoiler alert.
More ```
03fc:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x71c2e0.
3

update. I am now getting an addtional error line called

0364:err:d3d:wined3d_context_gl_reacquire Acquired context 0x15c73dc0 instead of 0x4be76a0.

When I launched overwatch from battle net. I do not see the shader compiling notification on the bottom left but the game is running and after some time, runs really well, almost as good as from windows.

4

Hello,

I had the same error in Pop OS 20.10. I found a Reddit thread where they advise closing the Battlenet windows in order to let Lutris complete the installation. Worked for me :slightly_smiling_face:

2 Likes
5

Just want to say that after a couple of hours looking for solutions, this is the one that worked for me. Thanks a ton!