Lutris doesn't work anymore

Support
1

I recently reinstalled Ubuntu 20.04, reinstalled Lutris as well, it doesn’t wotk anymore; here’s the error messages I get when trying to install a game:

Summary

No GOG token available

Traceback (most recent call last):

File “/usr/lib/python3/dist-packages/lutris/util/jobs.py”, line 30, in target
result = self.function(*a, **kw)

File “/usr/lib/python3/dist-packages/lutris/installer/interpreter.py”, line 204, in get_extras
return self.service.get_extras(self.installer.service_appid)

File “/usr/lib/python3/dist-packages/lutris/services/gog.py”, line 341, in get_extras
game = self.get_game_details(gogid)

File “/usr/lib/python3/dist-packages/lutris/services/gog.py”, line 291, in get_game_details
return self.make_api_request(url)

File “/usr/lib/python3/dist-packages/lutris/services/gog.py”, line 228, in make_api_request
token = self.load_token()

File “/usr/lib/python3/dist-packages/lutris/services/gog.py”, line 202, in load_token
raise AuthenticationError(“No GOG token available”)

lutris.exceptions.AuthenticationError: No GOG token available

Lutris log:
[INFO:2025-09-04 05:24:17,272:application]: Starting Lutris 0.5.18
[ERROR:2025-09-04 05:24:17,369:system]: [‘vulkaninfo’, ‘–summary’] command failed: Command ‘[‘vulkaninfo’, ‘–summary’]’ returned non-zero exit status 1.
[INFO:2025-09-04 05:24:17,402:startup]: “card0” is Intel Corporation UHD Graphics 605 (8086:3184 17aa:39fd i915) Driver 21.2.6
[WARNING:2025-09-04 05:24:17,566:startup]: Vulkan reports an API version of 1.2.131. 1.3.0 is required for the latest DXVK.
[WARNING:2025-09-04 05:24:17,569:startup]: Vulkan reports that the ‘Intel(R) UHD Graphics 605 (GLK 3)’ device has API version of 1.2.182. 1.3.0 is required for the latest DXVK.
[WARNING:2025-09-04 05:24:19,281:base]: Tried to get auth status while login in progress
[ERROR:2025-09-04 05:24:19,454:style_manager]: Error reading color-scheme: g-io-error-quark: GDBus.Error:org.freedesktop.portal.Error.NotFound: Requested setting not found (36)
Traceback (most recent call last):
File “/usr/lib/python3/dist-packages/lutris/style_manager.py”, line 74, in _call_cb
values = obj.call_finish(result)
gi.repository.GLib.GError: g-io-error-quark: GDBus.Error:org.freedesktop.portal.Error.NotFound: Requested setting not found (36)
[INFO:2025-09-04 05:26:11,046:interpreter]: Runner wine needs to be installed
[INFO:2025-09-04 05:28:07,549:gog]: Getting game details for 1471405734
[ERROR:2025-09-04 05:28:07,559:jobs]: Error while completing task <bound method ScriptInterpreter.get_extras of <interpreter.ScriptInterpreter object at 0x7f654de7bd40 (lutris+installer+interpreter+ScriptInterpreter at 0x246e0f20)>>: <class ‘lutris.exceptions.AuthenticationError’> No GOG token available
[INFO:2025-09-04 05:42:52,943:gog]: Getting game details for 1471405734
[ERROR:2025-09-04 05:42:52,944:jobs]: Error while completing task <bound method ScriptInterpreter.get_extras of <interpreter.ScriptInterpreter object at 0x7f654de7bd40 (lutris+installer+interpreter+ScriptInterpreter at 0x246e0f20)>>: <class ‘lutris.exceptions.AuthenticationError’> No GOG token available
[INFO:2025-09-04 05:43:35,752:gog]: Getting game details for 1471405734
[ERROR:2025-09-04 05:43:35,752:jobs]: Error while completing task <bound method ScriptInterpreter.get_extras of <interpreter.ScriptInterpreter object at 0x7f654de7bd40 (lutris+installer+interpreter+ScriptInterpreter at 0x246e0f20)>>: <class ‘lutris.exceptions.AuthenticationError’> No GOG token available
[WARNING:2025-09-04 05:46:20,463:system]: Non existent path: /home/alexandre/.cache/lutris/installer/sid-meiers-civilization-iii-complete
[INFO:2025-09-04 05:47:38,422:gog]: Getting game details for 1760534591
[ERROR:2025-09-04 05:47:38,423:jobs]: Error while completing task <bound method ScriptInterpreter.get_extras of <interpreter.ScriptInterpreter object at 0x7f654de9fe80 (lutris+installer+interpreter+ScriptInterpreter at 0x246c47a0)>>: <class ‘lutris.exceptions.AuthenticationError’> No GOG token available
[WARNING:2025-09-04 05:47:47,049:system]: Non existent path: /home/alexandre/.cache/lutris/installer/sid-meiers-civilization-iv
[INFO:2025-09-04 05:53:33,751:gog]: Getting game details for 1471405734
[ERROR:2025-09-04 05:53:33,752:jobs]: Error while completing task <bound method ScriptInterpreter.get_extras of <interpreter.ScriptInterpreter object at 0x7f653133c500 (lutris+installer+interpreter+ScriptInterpreter at 0x2521fc80)>>: <class ‘lutris.exceptions.AuthenticationError’> No GOG token available

2

Ubuntu 20.04 is too old for gaming. To obtain support, first update your Linux distribution to a more recent one and install Lutris Flatpak.

3

You don’t get it. It used to work. I think I just need an old version of Lutris. My computer is not so new, Lenovo Ideapad S-130-14IGM, RAM 4GB, Intel® Pentium(R) Silver N5000 CPU @ 1.10GHz × 4, Mesa Intel® UHD Graphics 605 (GLK 3), but I have no intention of getting a new one, it works perfectly most of the time, and it being old is not the problem anyway here, Lutris is, I was trying to install Civilization IV, that game is like 20 years old.

And again IT USED TO WORK WITH LUTRIS. Not anymore.

4

you were suggested to upgrade ubuntu version, not to change hardware.
upgrading OS is a wise suggestion (up to date software, security fixes, more features, and it’s free). Just backup important data first to avoid drama :wink:

Regarding your logs it seems that GOG authentication has expired - try to configure it again (right click on the GOG runner on the left menu in the main GUI)

Good luck