Lutris does absolutely nothing (SOLVED)

I just installed it through the Ubuntu store, and can’t seem to find other instructions anywhere, so maybe I’m missing something. Every time I open Lutris, I get a “not responding” error but if I wait it seems to load and I can click around. I’m trying to install the EA app because all of the Sims 4 content I’ve already purchased is on there (didn’t know they’d put it back on steam, yay for me…) and that’s what I’m trying to do. I click the “Source: Lutris” and search for EA App, and click install. I’m given the window, I click through, and hit install and then… nothing. The install button disappears, and it says “installing” at the top, but it sits there and does absolutely nothing. No error, no anything. Just…sits there. If i hit cancel, it asks to stop the installation. There’s no progress bar or anything to indicate progress is happening.

I have installed absolutely nothing so far and an decently new to Linux. I do have wine installed across the system and have used it for other things so wine shouldn’t be the issue.

EDIT: uninstalled lutris. wine had an issue needing update; I’d been encountering an error based off of a typo on the official wine page of “unable to locate package winehq-stable”. you leave out “hq” for anyone else having this issue. I’m sure this is common knowledge for people but being new to linux I didn’t know. I reinstalled lutris through terminal instead of the store and now I have no issues, it looks different, and actually seems to function lol…

submitted support and here’s terminal results

lutris -d
2023-06-29 15:07:13,294: Starting Lutris
2023-06-29 15:07:13,327: No cores found
2023-06-29 15:07:13,976: Failed to get runtimes: HTTP Error 426: Upgrade Required
2023-06-29 15:07:14,384: Failed to read content length on response from
2023-06-29 15:07:14,897: Failed to read content length on response from
2023-06-29 15:07:15,821: Startup complete
INFO 2023-06-29 15:07:15,825 [startup.check_driver:61]:Running Intel Mesa driver 22.2.5 on Mesa Intel(R) HD Graphics 530 (SKL GT2) (0x1912)
INFO 2023-06-29 15:07:15,825 [startup.check_driver:73]:GPU: 8086:1912 8086:1912 (i915 drivers)
DEBUG 2023-06-29 15:07:16,182 [lutriswindow.update_store:451]:Showing 1 games
INFO 2023-06-29 15:07:23,146 [application.do_shutdown:631]:Shutting down Lutris

after this it just opens lutris?