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I can't install anything with Steam, Epic Games Store and GOG

I can login, see games in each library.
I can also see “Install” button but I can’t use it.

[System]
OS:              Ubuntu 22.04 Jammy Jellyfish
Arch:            x86_64
Kernel:          5.15.0-27-generic
Desktop:         ubuntu:GNOME
Display Server:  wayland

[CPU]
Vendor:          AuthenticAMD
Model:           AMD Phenom(tm) II X4 965 Processor
Physical cores:  4
Logical cores:   4

[Memory]
RAM:             7.7 GB
Swap:            1.4 GB

[Graphics]
Vendor:          X.Org
OpenGL Renderer: AMD BARTS (DRM 2.50.0 / 5.15.0-27-generic, LLVM 14.0.0)
OpenGL Version:  3.1 Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)
OpenGL Core:     3.3 (Core Profile) Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)
OpenGL ES:       OpenGL ES 3.1 Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)
Vulkan:          Supported


{
  "comment": "I can't install any game from my Steam account.\nI can't install any game from my Epic Game Store account.\nI can't install any game from my GOG account.\n[System]\nOS:              Ubuntu 22.04 Jammy Jellyfish\nArch:            x86_64\nKernel:          5.15.0-27-generic\nDesktop:         ubuntu:GNOME\nDisplay Server:  wayland\n[CPU]\nVendor:          AuthenticAMD\nModel:           AMD Phenom(tm) II X4 965 Processor\n[Graphics]\nVendor:          X.Org\nOpenGL Renderer: AMD BARTS (DRM 2.50.0 / 5.15.0-27-generic, LLVM 14.0.0)\nOpenGL Version:  3.1 Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)\nOpenGL Core:     3.3 (Core Profile) Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)\nOpenGL ES:       OpenGL ES 3.1 Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)\nVulkan:          Supported",
  "system": {
    "gpus": [
      {
        "DRIVER": "radeon",
        "PCI_ID": "1002:6739",
        "PCI_SUBSYS_ID": "174B:E177",
        "PCI_CLASS": "30000",
        "PCI_SLOT_NAME": "0000:01:00.0",
        "MODALIAS": "pci:v00001002d00006739sv0000174Bsd0000E177bc03sc00i00"
      }
    ],
    "env": {
      "GJS_DEBUG_TOPICS": "JS ERROR;JS LOG",
      "LC_TIME": "ru_RU.UTF-8",
      "USER": "user",
      "XDG_SESSION_TYPE": "wayland",
      "SHLVL": "0",
      "HOME": "/home/user",
      "DESKTOP_SESSION": "ubuntu",
      "GIO_LAUNCHED_DESKTOP_FILE": "/usr/share/applications/net.lutris.Lutris.desktop",
      "GTK_MODULES": "gail:atk-bridge",
      "GNOME_SHELL_SESSION_MODE": "ubuntu",
      "LC_MONETARY": "ru_RU.UTF-8",
      "MANAGERPID": "2483",
      "SYSTEMD_EXEC_PID": "2639",
      "DBUS_SESSION_BUS_ADDRESS": "unix:path=/run/user/1000/bus",
      "GIO_LAUNCHED_DESKTOP_FILE_PID": "5598",
      "IM_CONFIG_PHASE": "1",
      "WAYLAND_DISPLAY": "wayland-0",
      "LOGNAME": "user",
      "_": "/usr/bin/gnome-session",
      "JOURNAL_STREAM": "8:54453",
      "XDG_SESSION_CLASS": "user",
      "USERNAME": "user",
      "GNOME_DESKTOP_SESSION_ID": "this-is-deprecated",
      "PATH": "/home/user/.local/bin:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games:/usr/local/games:/snap/bin:/snap/bin",
      "SESSION_MANAGER": "local/user-desktop:@/tmp/.ICE-unix/2615,unix/user-desktop:/tmp/.ICE-unix/2615",
      "INVOCATION_ID": "bdba71b47f464cb890f73a6f789e7b9b",
      "LC_ADDRESS": "ru_RU.UTF-8",
      "XDG_RUNTIME_DIR": "/run/user/1000",
      "XDG_MENU_PREFIX": "gnome-",
      "GNOME_SETUP_DISPLAY": ":1",
      "DISPLAY": ":0",
      "LANG": "en_US.UTF-8",
      "LC_TELEPHONE": "ru_RU.UTF-8",
      "XDG_CURRENT_DESKTOP": "ubuntu:GNOME",
      "XDG_SESSION_DESKTOP": "ubuntu",
      "XMODIFIERS": "@im=ibus",
      "XAUTHORITY": "/run/user/1000/.mutter-Xwaylandauth.FL4JL1",
      "SSH_AGENT_LAUNCHER": "gnome-keyring",
      "SSH_AUTH_SOCK": "/run/user/1000/keyring/ssh",
      "LC_NAME": "ru_RU.UTF-8",
      "SHELL": "/bin/bash",
      "QT_ACCESSIBILITY": "1",
      "GDMSESSION": "ubuntu",
      "LC_MEASUREMENT": "ru_RU.UTF-8",
      "LC_IDENTIFICATION": "ru_RU.UTF-8",
      "GJS_DEBUG_OUTPUT": "stderr",
      "QT_IM_MODULE": "ibus",
      "PWD": "/home/user",
      "XDG_DATA_DIRS": "/usr/share/ubuntu:/usr/local/share/:/usr/share/:/var/lib/snapd/desktop",
      "XDG_CONFIG_DIRS": "/etc/xdg/xdg-ubuntu:/etc/xdg",
      "LC_NUMERIC": "ru_RU.UTF-8",
      "LC_PAPER": "ru_RU.UTF-8"
    },
    "missing_libs": {
      "OPENGL": [
        [],
        []
      ],
      "VULKAN": [
        [],
        []
      ],
      "GNUTLS": [
        [],
        []
      ],
      "WINE": [
        [],
        []
      ],
      "GAMEMODE": [
        [
          "libgamemodeauto.so"
        ],
        [
          "libgamemodeauto.so"
        ]
      ]
    },
    "cpus": [
      {
        "processor": "0",
        "vendor_id": "AuthenticAMD",
        "cpu family": "16",
        "model": "4",
        "model name": "AMD Phenom(tm) II X4 965 Processor",
        "stepping": "3",
        "microcode": "0x10000c8",
        "cpu MHz": "3400.000",
        "cache size": "512 KB",
        "physical id": "0",
        "siblings": "4",
        "core id": "0",
        "cpu cores": "4",
        "apicid": "0",
        "initial apicid": "0",
        "fpu": "yes",
        "fpu_exception": "yes",
        "cpuid level": "5",
        "wp": "yes",
        "flags": "fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt nodeid_msr hw_pstate vmmcall npt lbrv svm_lock nrip_save",
        "bugs": "tlb_mmatch fxsave_leak sysret_ss_attrs null_seg spectre_v1 spectre_v2",
        "bogomips": "6785.95",
        "TLB size": "1024 4K pages",
        "clflush size": "64",
        "cache_alignment": "64",
        "address sizes": "48 bits physical, 48 bits virtual",
        "power management": "ts ttp tm stc 100mhzsteps hwpstate"
      },
      {
        "processor": "1",
        "vendor_id": "AuthenticAMD",
        "cpu family": "16",
        "model": "4",
        "model name": "AMD Phenom(tm) II X4 965 Processor",
        "stepping": "3",
        "microcode": "0x10000c8",
        "cpu MHz": "800.000",
        "cache size": "512 KB",
        "physical id": "0",
        "siblings": "4",
        "core id": "1",
        "cpu cores": "4",
        "apicid": "1",
        "initial apicid": "1",
        "fpu": "yes",
        "fpu_exception": "yes",
        "cpuid level": "5",
        "wp": "yes",
        "flags": "fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt nodeid_msr hw_pstate vmmcall npt lbrv svm_lock nrip_save",
        "bugs": "tlb_mmatch fxsave_leak sysret_ss_attrs null_seg spectre_v1 spectre_v2",
        "bogomips": "6785.95",
        "TLB size": "1024 4K pages",
        "clflush size": "64",
        "cache_alignment": "64",
        "address sizes": "48 bits physical, 48 bits virtual",
        "power management": "ts ttp tm stc 100mhzsteps hwpstate"
      },
      {
        "processor": "2",
        "vendor_id": "AuthenticAMD",
        "cpu family": "16",
        "model": "4",
        "model name": "AMD Phenom(tm) II X4 965 Processor",
        "stepping": "3",
        "microcode": "0x10000c8",
        "cpu MHz": "800.000",
        "cache size": "512 KB",
        "physical id": "0",
        "siblings": "4",
        "core id": "2",
        "cpu cores": "4",
        "apicid": "2",
        "initial apicid": "2",
        "fpu": "yes",
        "fpu_exception": "yes",
        "cpuid level": "5",
        "wp": "yes",
        "flags": "fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt nodeid_msr hw_pstate vmmcall npt lbrv svm_lock nrip_save",
        "bugs": "tlb_mmatch fxsave_leak sysret_ss_attrs null_seg spectre_v1 spectre_v2",
        "bogomips": "6785.95",
        "TLB size": "1024 4K pages",
        "clflush size": "64",
        "cache_alignment": "64",
        "address sizes": "48 bits physical, 48 bits virtual",
        "power management": "ts ttp tm stc 100mhzsteps hwpstate"
      },
      {
        "processor": "3",
        "vendor_id": "AuthenticAMD",
        "cpu family": "16",
        "model": "4",
        "model name": "AMD Phenom(tm) II X4 965 Processor",
        "stepping": "3",
        "microcode": "0x10000c8",
        "cpu MHz": "800.000",
        "cache size": "512 KB",
        "physical id": "0",
        "siblings": "4",
        "core id": "3",
        "cpu cores": "4",
        "apicid": "3",
        "initial apicid": "3",
        "fpu": "yes",
        "fpu_exception": "yes",
        "cpuid level": "5",
        "wp": "yes",
        "flags": "fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp lm 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt nodeid_msr hw_pstate vmmcall npt lbrv svm_lock nrip_save",
        "bugs": "tlb_mmatch fxsave_leak sysret_ss_attrs null_seg spectre_v1 spectre_v2",
        "bogomips": "6785.95",
        "TLB size": "1024 4K pages",
        "clflush size": "64",
        "cache_alignment": "64",
        "address sizes": "48 bits physical, 48 bits virtual",
        "power management": "ts ttp tm stc 100mhzsteps hwpstate"
      }
    ],
    "drives": [
      {
        "name": "sda",
        "fstype": null,
        "fsver": null,
        "label": null,
        "uuid": null,
        "fsavail": null,
        "fsuse%": null,
        "mountpoints": [
          null
        ],
        "children": [
          {
            "name": "sda1",
            "fstype": "ext4",
            "fsver": "1.0",
            "label": null,
            "uuid": "5abbe70d-9d00-4ef5-ae3d-4caf6b07d487",
            "fsavail": "5,3G",
            "fsuse%": "77%",
            "mountpoints": [
              "/"
            ]
          },
          {
            "name": "sda2",
            "fstype": null,
            "fsver": null,
            "label": null,
            "uuid": null,
            "fsavail": null,
            "fsuse%": null,
            "mountpoints": [
              null
            ]
          },
          {
            "name": "sda3",
            "fstype": "ext4",
            "fsver": "1.0",
            "label": "d",
            "uuid": "71a502ba-a6d6-4f03-98a1-540e0b7b4b92",
            "fsavail": "774,1G",
            "fsuse%": "37%",
            "mountpoints": [
              "/media/user/d"
            ]
          },
          {
            "name": "sda5",
            "fstype": "ext4",
            "fsver": "1.0",
            "label": null,
            "uuid": "ceb4511a-c5bf-4f42-ba11-721944dee490",
            "fsavail": "14,1G",
            "fsuse%": "0%",
            "mountpoints": [
              "/tmp"
            ]
          }
        ]
      },
      {
        "name": "sdb",
        "fstype": null,
        "fsver": null,
        "label": null,
        "uuid": null,
        "fsavail": null,
        "fsuse%": null,
        "mountpoints": [
          null
        ],
        "children": [
          {
            "name": "sdb1",
            "fstype": "vfat",
            "fsver": "FAT32",
            "label": "MULTIBOOT",
            "uuid": "90EA-D64B",
            "fsavail": "29,9G",
            "fsuse%": "0%",
            "mountpoints": [
              "/media/user/MULTIBOOT1"
            ]
          }
        ]
      }
    ],
    "ram": {
      "MemTotal": "8118588",
      "MemFree": "3212088",
      "MemAvailable": "5074632",
      "Buffers": "140584",
      "Cached": "2010152",
      "SwapCached": "0",
      "Active": "778788",
      "Inactive": "3729748",
      "Active(anon)": "4220",
      "Inactive(anon)": "2486496",
      "Active(file)": "774568",
      "Inactive(file)": "1243252",
      "Unevictable": "16",
      "Mlocked": "16",
      "SwapTotal": "1484964",
      "SwapFree": "1484964",
      "Dirty": "188",
      "Writeback": "0",
      "AnonPages": "2357824",
      "Mapped": "659716",
      "Shmem": "132916",
      "KReclaimable": "131280",
      "Slab": "216464",
      "SReclaimable": "131280",
      "SUnreclaim": "85184",
      "KernelStack": "15808",
      "PageTables": "34840",
      "NFS_Unstable": "0",
      "Bounce": "0",
      "WritebackTmp": "0",
      "CommitLimit": "5544256",
      "Committed_AS": "7650684",
      "VmallocTotal": "34359738367",
      "VmallocUsed": "35728",
      "VmallocChunk": "0",
      "Percpu": "4192",
      "HardwareCorrupted": "0",
      "AnonHugePages": "0",
      "ShmemHugePages": "0",
      "ShmemPmdMapped": "0",
      "FileHugePages": "0",
      "FilePmdMapped": "0",
      "HugePages_Total": "0",
      "HugePages_Free": "0",
      "HugePages_Rsvd": "0",
      "HugePages_Surp": "0",
      "Hugepagesize": "2048",
      "Hugetlb": "0",
      "DirectMap4k": "352504",
      "DirectMap2M": "8011776",
      "DirectMap1G": "2097152"
    },
    "dist": [
      "Ubuntu",
      "22.04",
      "Jammy Jellyfish"
    ],
    "arch": "x86_64",
    "kernel": "5.15.0-27-generic",
    "glxinfo": {
      "opengl_es_profile_version": "OpenGL ES 3.1 Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)",
      "display": ":0",
      "opengl_shading_language_version": "1.40",
      "opengl_vendor": "X.Org",
      "opengl_es_profile_shading_language_version": "OpenGL ES GLSL ES 3.10",
      "opengl_context_flags": "(none)",
      "screen": "0",
      "name_of_display": ":0",
      "opengl_core_profile_context_flags": "(none)",
      "opengl_core_profile_profile_mask": "core profile",
      "opengl_core_profile_shading_language_version": "3.30",
      "opengl_renderer": "AMD BARTS (DRM 2.50.0 / 5.15.0-27-generic, LLVM 14.0.0)",
      "opengl_version": "3.1 Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)",
      "opengl_core_profile_version": "3.3 (Core Profile) Mesa 22.2.0-devel (git-6261ca7 2022-04-27 focal-oibaf-ppa)",
      "direct_rendering": "Yes"
    }
  }
}
1 Like

Problem is gone for me but I have no idea how to inspect problems like this…