Hello,
I’ve using Geshinh impact 3.4 patched without problems and when I updated to 3.5 version it doesnt open aymore. I can update it (button 2 of the patch) or exit the game (button 3) but I cant play (button 1). is there a protocol or something like that (I have to wait because there is a new patch every version)? I don’t know what to do now.
Here is the info for the terminal:
celia@celia-HP-laptop:~$ lutris --submit-issue
celia@celia-HP-laptop:~$ lutris -d
INFO 2023-03-01 16:13:43,374 [startup.init_lutris:173]:Starting Lutris 0.5.12
INFO 2023-03-01 16:13:43,431 [startup.check_driver:65]:Running Intel Mesa driver 22.2.5 on Mesa Intel(R) Xe Graphics (TGL GT2) (0x9a49)
INFO 2023-03-01 16:13:43,431 [startup.check_driver:77]:GPU: 8086:9A49 103C:87FE (i915 drivers)
DEBUG 2023-03-01 16:13:43,544 [lutriswindow.update_store:448]:Showing 2 games
INFO 2023-03-01 16:13:43,552 [startup.update_runtimes:218]:Startup complete
DEBUG 2023-03-01 16:13:58,665 [displayconfig.get_current_resolution:643]:Retrieving current resolution
DEBUG 2023-03-01 16:13:58,665 [prefix.set_virtual_desktop:217]:Enabling wine virtual desktop with default resolution of 1920x1080
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:DISABLE_LAYER_AMD_SWITCHABLE_GRAPHICS_1="1"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:__GL_SHADER_DISK_CACHE="1"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:__GL_SHADER_DISK_CACHE_PATH="/home/celia/Games/genshin-impact"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:LD_LIBRARY_PATH="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib:/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib64:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/lib:/lib/i386-linux-gnu/sse2:/usr/lib/x86_64-linux-gnu/libfakeroot:/lib64:/lib32:/lib64:/usr/lib:/usr/lib64:/usr/lib32:/usr/lib64:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/celia/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/celia/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/celia/.local/share/lutris/runtime/steam/i386/lib:/home/celia/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/celia/.local/share/lutris/runtime/steam/i386/usr/lib:/home/celia/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/celia/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/celia/.local/share/lutris/runtime/steam/amd64/lib:/home/celia/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/celia/.local/share/lutris/runtime/steam/amd64/usr/lib"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINEDEBUG="-all"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:DXVK_LOG_LEVEL="none"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINEARCH="win64"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINE="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/bin/wine"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINE_MONO_CACHE_DIR="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/mono"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINE_GECKO_CACHE_DIR="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/gecko"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:GST_PLUGIN_SYSTEM_PATH_1_0="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib64/gstreamer-1.0/:/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib/gstreamer-1.0/"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINEPREFIX="/home/celia/Games/genshin-impact"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINEESYNC="1"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINEFSYNC="1"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:WINE_FULLSCREEN_FSR="1"
DEBUG 2023-03-01 16:13:58,736 [command.start:141]:DXVK_NVAPIHACK="0"
DEBUG 2023-03-01 16:13:58,737 [command.start:141]:DXVK_ENABLE_NVAPI="1"
DEBUG 2023-03-01 16:13:58,737 [command.start:141]:PROTON_BATTLEYE_RUNTIME="/home/celia/.local/share/lutris/runtime/battleye_runtime"
DEBUG 2023-03-01 16:13:58,737 [command.start:141]:PROTON_EAC_RUNTIME="/home/celia/.local/share/lutris/runtime/eac_runtime"
DEBUG 2023-03-01 16:13:58,737 [command.start:141]:WINEDLLOVERRIDES="d3d10core,d3d11,d3d12,d3d9,d3dcompiler_33,d3dcompiler_34,d3dcompiler_35,d3dcompiler_36,d3dcompiler_37,d3dcompiler_38,d3dcompiler_39,d3dcompiler_40,d3dcompiler_41,d3dcompiler_42,d3dcompiler_43,d3dcompiler_46,d3dcompiler_47,d3dx10,d3dx10_33,d3dx10_34,d3dx10_35,d3dx10_36,d3dx10_37,d3dx10_38,d3dx10_39,d3dx10_40,d3dx10_41,d3dx10_42,d3dx10_43,d3dx11_42,d3dx11_43,d3dx9_24,d3dx9_25,d3dx9_26,d3dx9_27,d3dx9_28,d3dx9_29,d3dx9_30,d3dx9_31,d3dx9_32,d3dx9_33,d3dx9_34,d3dx9_35,d3dx9_36,d3dx9_37,d3dx9_38,d3dx9_39,d3dx9_40,d3dx9_41,d3dx9_42,d3dx9_43,dxgi,nvapi,nvapi64,nvml=n;winemenubuilder="
DEBUG 2023-03-01 16:13:58,737 [command.start:141]:WINE_LARGE_ADDRESS_AWARE="1"
DEBUG 2023-03-01 16:13:58,737 [command.start:141]:game_name="Genshin Impact"
DEBUG 2023-03-01 16:13:58,737 [command.start:141]:PYTHONPATH="/usr/lib/lutris:/usr/games:/usr/lib/python310.zip:/usr/lib/python3.10:/usr/lib/python3.10/lib-dynload:/usr/local/lib/python3.10/dist-packages:/usr/lib/python3/dist-packages"
DEBUG 2023-03-01 16:13:58,737 [command.start:141]:LUTRIS_GAME_UUID="295b96bc-8dd5-4781-871f-ae9e85e2ff74"
Discord ID:
INFO 2023-03-01 16:13:58,749 [game.start_game:586]:Discord RPC Disabled or Discord APP ID Not Present
Started initial process 14519 from gamemoderun /home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/bin/wine /home/celia/Games/genshin-impact/drive_c/windows/syswow64/wineconsole.exe c:\gi_menu.bat
Start monitoring process.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
fsync: up and running.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
Initial process has exited (return code: 0)
Monitored process exited.
Exit with return code 0
DEBUG 2023-03-01 16:15:07,511 [command.on_stop:195]:Process 14517 has terminated with code 0
DEBUG 2023-03-01 16:15:12,818 [game.beat:693]:Game thread stopped
WARNING 2023-03-01 16:15:12,818 [game.on_game_quit:730]:Game still running (state: running)
INFO 2023-03-01 16:15:12,818 [game.stop:704]:Stopping Genshin Impact (wine)
DEBUG 2023-03-01 16:15:12,819 [game.stop_game:664]:Genshin Impact (wine) has run for 74 seconds
DEBUG 2023-03-01 16:15:12,831 [game.on_game_quit:748]:Genshin Impact stopped at mié, 01 mar 2023 16:15:12
DEBUG 2023-03-01 16:15:12,831 [game.save:299]:Saving Genshin Impact (wine) with config ID genshin-impact-340-1677423439
DEBUG 2023-03-01 16:16:06,626 [displayconfig.get_current_resolution:643]:Retrieving current resolution
DEBUG 2023-03-01 16:16:06,626 [prefix.set_virtual_desktop:217]:Enabling wine virtual desktop with default resolution of 1920x1080
DEBUG 2023-03-01 16:16:06,689 [command.start:141]:DISABLE_LAYER_AMD_SWITCHABLE_GRAPHICS_1="1"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:__GL_SHADER_DISK_CACHE="1"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:__GL_SHADER_DISK_CACHE_PATH="/home/celia/Games/genshin-impact"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:LD_LIBRARY_PATH="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib:/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib64:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/lib:/lib/i386-linux-gnu/sse2:/usr/lib/x86_64-linux-gnu/libfakeroot:/lib64:/lib32:/lib64:/usr/lib:/usr/lib64:/usr/lib32:/usr/lib64:/usr/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/home/celia/.local/share/lutris/runtime/Ubuntu-18.04-i686:/home/celia/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/celia/.local/share/lutris/runtime/steam/i386/lib:/home/celia/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/celia/.local/share/lutris/runtime/steam/i386/usr/lib:/home/celia/.local/share/lutris/runtime/Ubuntu-18.04-x86_64:/home/celia/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/celia/.local/share/lutris/runtime/steam/amd64/lib:/home/celia/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/celia/.local/share/lutris/runtime/steam/amd64/usr/lib"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINEDEBUG="-all"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:DXVK_LOG_LEVEL="none"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINEARCH="win64"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINE="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/bin/wine"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINE_MONO_CACHE_DIR="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/mono"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINE_GECKO_CACHE_DIR="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/gecko"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:GST_PLUGIN_SYSTEM_PATH_1_0="/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib64/gstreamer-1.0/:/home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/lib/gstreamer-1.0/"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINEPREFIX="/home/celia/Games/genshin-impact"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINEESYNC="1"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINEFSYNC="1"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINE_FULLSCREEN_FSR="1"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:DXVK_NVAPIHACK="0"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:DXVK_ENABLE_NVAPI="1"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:PROTON_BATTLEYE_RUNTIME="/home/celia/.local/share/lutris/runtime/battleye_runtime"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:PROTON_EAC_RUNTIME="/home/celia/.local/share/lutris/runtime/eac_runtime"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINEDLLOVERRIDES="d3d10core,d3d11,d3d12,d3d9,d3dcompiler_33,d3dcompiler_34,d3dcompiler_35,d3dcompiler_36,d3dcompiler_37,d3dcompiler_38,d3dcompiler_39,d3dcompiler_40,d3dcompiler_41,d3dcompiler_42,d3dcompiler_43,d3dcompiler_46,d3dcompiler_47,d3dx10,d3dx10_33,d3dx10_34,d3dx10_35,d3dx10_36,d3dx10_37,d3dx10_38,d3dx10_39,d3dx10_40,d3dx10_41,d3dx10_42,d3dx10_43,d3dx11_42,d3dx11_43,d3dx9_24,d3dx9_25,d3dx9_26,d3dx9_27,d3dx9_28,d3dx9_29,d3dx9_30,d3dx9_31,d3dx9_32,d3dx9_33,d3dx9_34,d3dx9_35,d3dx9_36,d3dx9_37,d3dx9_38,d3dx9_39,d3dx9_40,d3dx9_41,d3dx9_42,d3dx9_43,dxgi,nvapi,nvapi64,nvml=n;winemenubuilder="
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:WINE_LARGE_ADDRESS_AWARE="1"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:game_name="Genshin Impact"
DEBUG 2023-03-01 16:16:06,690 [command.start:141]:PYTHONPATH="/usr/lib/lutris:/usr/games:/usr/lib/python310.zip:/usr/lib/python3.10:/usr/lib/python3.10/lib-dynload:/usr/local/lib/python3.10/dist-packages:/usr/lib/python3/dist-packages"
DEBUG 2023-03-01 16:16:06,691 [command.start:141]:LUTRIS_GAME_UUID="a97a570d-1773-43e5-b0bc-853f4305ab38"
Discord ID:
INFO 2023-03-01 16:16:06,703 [game.start_game:586]:Discord RPC Disabled or Discord APP ID Not Present
Started initial process 14827 from gamemoderun /home/celia/.local/share/lutris/runners/wine/lutris-7.2-2-x86_64/bin/wine /home/celia/Games/genshin-impact/drive_c/windows/syswow64/wineconsole.exe c:\gi_menu.bat
Start monitoring process.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
fsync: up and running.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
ERROR: ld.so: object 'libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (wrong ELF class: ELFCLASS64): ignored.
Monitored process exited.
Initial process has exited (return code: 0)
Exit with return code 0
DEBUG 2023-03-01 16:16:17,985 [command.on_stop:195]:Process 14825 has terminated with code 0
DEBUG 2023-03-01 16:16:22,711 [game.beat:693]:Game thread stopped
WARNING 2023-03-01 16:16:22,711 [game.on_game_quit:730]:Game still running (state: running)
INFO 2023-03-01 16:16:22,711 [game.stop:704]:Stopping Genshin Impact (wine)
DEBUG 2023-03-01 16:16:22,712 [game.stop_game:664]:Genshin Impact (wine) has run for 16 seconds
DEBUG 2023-03-01 16:16:22,724 [game.on_game_quit:748]:Genshin Impact stopped at mié, 01 mar 2023 16:16:22
DEBUG 2023-03-01 16:16:22,724 [game.save:299]:Saving Genshin Impact (wine) with config ID genshin-impact-340-1677423439
and the info of the patch:
[ERROR] Wrong file version or the patch is already applied
→ md5um:a604cf90f46408063bed148855fc4443
[ERROR] Wrong file version or the patch is already applied
→ md5um: dbc851960002f3b9b05ddab0b228ba8c
Please enter to close this window…
Thanks!