FIFA 19 Installs but doesn't start [solved]

{
  "comment": "fifa 19 fails to start with error:\nterminate called after throwing an instance of 'dxvk::DxvkError'\nInitial process has exited.\nGame is considered exited.\nAll monitored processes have exited.\nExit with returncode 768\nInstallation went smoothly, and dvxk 1.5.4 is installed (via apt)\nRunning debian testing",
  "system": {
    "nvidia_driver": {
      "nvrm": {
        "vendor": "NVIDIA",
        "platform": "UNIX",
        "arch": "x86_64",
        "version": "440.64",
        "date": "Fri Feb 21 01:17:26 UTC 2020"
      }
    },
    "nvidia_gpus": [
      {
        "Model": "Quadro K2200",
        "IRQ": "39",
        "GPU UUID": "GPU-904321fc-ac20-abec-85db-0a7fb73e6225",
        "Video BIOS": "82.07.5a.00.11",
        "Bus Type": "PCIe",
        "DMA Size": "40 bits",
        "DMA Mask": "0xffffffffff",
        "Bus Location": "0000:02:00.0",
        "Device Minor": "0",
        "Blacklisted": "No"
      }
    ],
    "gpus": [
      {
        "DRIVER": "nvidia",
        "PCI_ID": "10DE:13BA",
        "PCI_SUBSYS_ID": "103C:1097",
        "PCI_CLASS": "30000",
        "PCI_SLOT_NAME": "0000:02:00.0",
        "MODALIAS": "pci:v000010DEd000013BAsv0000103Csd00001097bc03sc00i00"
      }
    ],
    "env": {
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      "SESSION_MANAGER": "local/saturn:@/tmp/.ICE-unix/11409,unix/saturn:/tmp/.ICE-unix/11409",
      "QT_ACCESSIBILITY": "1",
      "COLORTERM": "truecolor",
      "XDG_SESSION_PATH": "/org/freedesktop/DisplayManager/Session3",
      "GNOME_DESKTOP_SESSION_ID": "this-is-deprecated",
      "GTK_IM_MODULE": "ibus",
      "LANGUAGE": "en_GB:en",
      "QT4_IM_MODULE": "ibus",
      "SSH_AUTH_SOCK": "/run/user/1004/keyring/ssh",
      "CINNAMON_VERSION": "4.4.8",
      "XMODIFIERS": "@im=ibus",
      "DESKTOP_SESSION": "lightdm-xsession",
      "SSH_AGENT_PID": "11487",
      "GTK_MODULES": "gail:atk-bridge",
      "XDG_SEAT": "seat0",
      "PWD": "/home/game",
      "LOGNAME": "game",
      "XDG_SESSION_DESKTOP": "lightdm-xsession",
      "XDG_SESSION_TYPE": "x11",
      "GPG_AGENT_INFO": "/run/user/1004/gnupg/S.gpg-agent:0:1",
      "XAUTHORITY": "/home/game/.Xauthority",
      "XDG_GREETER_DATA_DIR": "/var/lib/lightdm/data/game",
      "GJS_DEBUG_TOPICS": "JS ERROR;JS LOG",
      "HOME": "/home/game",
      "LANG": "en_GB.UTF-8",
      "LS_COLORS": "rs=0:di=01;34:ln=01;36:mh=00:pi=40;33:so=01;35:do=01;35:bd=40;33;01:cd=40;33;01:or=40;31;01:mi=00:su=37;41:sg=30;43:ca=30;41:tw=30;42:ow=34;42:st=37;44:ex=01;32:*.tar=01;31:*.tgz=01;31:*.arc=01;31:*.arj=01;31:*.taz=01;31:*.lha=01;31:*.lz4=01;31:*.lzh=01;31:*.lzma=01;31:*.tlz=01;31:*.txz=01;31:*.tzo=01;31:*.t7z=01;31:*.zip=01;31:*.z=01;31:*.dz=01;31:*.gz=01;31:*.lrz=01;31:*.lz=01;31:*.lzo=01;31:*.xz=01;31:*.zst=01;31:*.tzst=01;31:*.bz2=01;31:*.bz=01;31:*.tbz=01;31:*.tbz2=01;31:*.tz=01;31:*.deb=01;31:*.rpm=01;31:*.jar=01;31:*.war=01;31:*.ear=01;31:*.sar=01;31:*.rar=01;31:*.alz=01;31:*.ace=01;31:*.zoo=01;31:*.cpio=01;31:*.7z=01;31:*.rz=01;31:*.cab=01;31:*.wim=01;31:*.swm=01;31:*.dwm=01;31:*.esd=01;31:*.jpg=01;35:*.jpeg=01;35:*.mjpg=01;35:*.mjpeg=01;35:*.gif=01;35:*.bmp=01;35:*.pbm=01;35:*.pgm=01;35:*.ppm=01;35:*.tga=01;35:*.xbm=01;35:*.xpm=01;35:*.tif=01;35:*.tiff=01;35:*.png=01;35:*.svg=01;35:*.svgz=01;35:*.mng=01;35:*.pcx=01;35:*.mov=01;35:*.mpg=01;35:*.mpeg=01;35:*.m2v=01;35:*.mkv=01;35:*.webm=01;35:*.ogm=01;35:*.mp4=01;35:*.m4v=01;35:*.mp4v=01;35:*.vob=01;35:*.qt=01;35:*.nuv=01;35:*.wmv=01;35:*.asf=01;35:*.rm=01;35:*.rmvb=01;35:*.flc=01;35:*.avi=01;35:*.fli=01;35:*.flv=01;35:*.gl=01;35:*.dl=01;35:*.xcf=01;35:*.xwd=01;35:*.yuv=01;35:*.cgm=01;35:*.emf=01;35:*.ogv=01;35:*.ogx=01;35:*.aac=00;36:*.au=00;36:*.flac=00;36:*.m4a=00;36:*.mid=00;36:*.midi=00;36:*.mka=00;36:*.mp3=00;36:*.mpc=00;36:*.ogg=00;36:*.ra=00;36:*.wav=00;36:*.oga=00;36:*.opus=00;36:*.spx=00;36:*.xspf=00;36:",
      "XDG_CURRENT_DESKTOP": "X-Cinnamon",
      "VTE_VERSION": "6001",
      "XDG_SEAT_PATH": "/org/freedesktop/DisplayManager/Seat0",
      "GNOME_TERMINAL_SCREEN": "/org/gnome/Terminal/screen/59631437_a706_4fc3_93b5_61461f4c1f56",
      "CLUTTER_IM_MODULE": "ibus",
      "GJS_DEBUG_OUTPUT": "stderr",
      "XDG_SESSION_CLASS": "user",
      "TERM": "xterm-256color",
      "GTK_OVERLAY_SCROLLING": "0",
      "USER": "game",
      "GNOME_TERMINAL_SERVICE": ":1.86",
      "DISPLAY": ":1",
      "SHLVL": "1",
      "QT_IM_MODULE": "ibus",
      "XDG_VTNR": "8",
      "XDG_SESSION_ID": "20",
      "XDG_RUNTIME_DIR": "/run/user/1004",
      "XDG_DATA_DIRS": "/usr/share/gnome:/usr/local/share/:/usr/share/",
      "PATH": "/usr/local/bin:/usr/bin:/bin:/usr/local/games:/usr/games",
      "GDMSESSION": "lightdm-xsession",
      "DBUS_SESSION_BUS_ADDRESS": "unix:path=/run/user/1004/bus",
      "_": "/usr/games/lutris"
    },
    "missing_libs": {
      "OPENGL": [
        [
          "libGL.so.1"
        ],
        []
      ],
      "VULKAN": [
        [],
        []
      ],
      "WINE": [
        [],
        []
      ],
      "GAMEMODE": [
        [
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        ],
        [
          "libgamemodeauto.so"
        ]
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        "clflush size": "64",
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        "bugs": "cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit",
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        "cache_alignment": "64",
        "address sizes": "46 bits physical, 48 bits virtual",
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        "bugs": "cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit",
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        "clflush size": "64",
        "cache_alignment": "64",
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        "bugs": "cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit",
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        "cache_alignment": "64",
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        "bugs": "cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit",
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        "bugs": "cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit",
        "bogomips": "7382.85",
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        "cache_alignment": "64",
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        "power management": ""
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        "bugs": "cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit",
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            "mountpoint": "/media/backup"
          }
        ]
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    "glxinfo": {
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      "opengl_context_flags": "(none)",
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      "opengl_core_profile_context_flags": "(none)",
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      "opengl_vendor": "NVIDIA Corporation",
      "display": ":1",
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    }
  }
}

If I turn on debug logging in dxvk, I get a file called Origin_d3d9.log. Does that mean it is running Direct3D9, shouldn’t that be 11 or 12?:

info:  Game: Origin.exe
info:  DXVK: v1.6
info:  Found config file: /home/game/Games/fifa-19/dxvk.conf
info:  Effective configuration:
info:    dxgi.customVendorId = 10de
info:    dxvk.useRawSsbo = True
info:    dxgi.nvapiHack = False
info:  Built-in extension providers:
info:    Win32 WSI
info:    OpenVR
warn:  OpenVR: Failed to locate module
info:  Enabled instance extensions:
info:    VK_KHR_get_surface_capabilities2
info:    VK_KHR_surface
info:    VK_KHR_win32_surface

The debug log from lutris is here:

https://paste.ubuntu.com/p/g8G4ZTGwsq/

Any help appreciated.

I’m not sure if this is actually causing it or not but I saw this line in your debug message:

ERROR 2020-04-13 18:42:50,624 [startup.check_libs:112]:i386 libGL.so.1 missing (needed by opengl)

Try to install that dependency maybe? Make sure that you have i386 enabled on your system.

I found this package for buster, that looks like it contains the library.

Don’t know how I missed that. Thanks!

I’m running testing, which is bullseye. It turns out that

sudo apt install nvidia-driver-libs-i386

was what I needed. Now everything is running well. :slight_smile:

Is this not so fundamental that it shouldn’t be a dependency for the lutris debian package?

And I would add wine32, too.

I assume that not all games require dxvk, but would it not make sense for lutris to prompt the user to install the appropriate dxvk package, if required by the game?

I’m glad it works now :slight_smile:

I don’t know enough about the project and the way everything works to really judge that. Did you go through all of the instructions on the wiki ? I’m not sure whether the library is also included in those setup instructions.

I also think that Debian is an uncommon distro to be playing games on. Most people run Arch/Ubuntu or a derivative of those.

Yup. I found the page and installed the packages there, but they didn’t include those I mentioned.

Given the Ubuntu is a derivative of Debian, I assume those I suggest would also apply to recent Ubuntu releases, too.