FFXIV stuck connecting to data center

I have run into a problem, I launched FFXIV and the game gets stuck at connecting to data center. I am not sure what I can do to get past being stuck connecting to data center.

When I choose a data center I get an infinite loading symbol on the bottom right.

I’m having the same issue. Doesn’t matter which option I choose, first or second, I’m always stuck with a black screen and the loading doughnut in the bottom right. The game also asks me every time if I want to setup my controller despite having done that already. I already copied my character settings to the appropriate path from my Windows version; the folder was not created automatically. That apparently worked for people before, but not for me.

I downloaded the “Official version + XIV installer” from Lutris. My distribution, if necessary, is
NAME=“Solus”
VERSION=“4.1”
ID=“solus”
VERSION_CODENAME=fortitude
VERSION_ID=“4.1”
PRETTY_NAME=“Solus 4.1 Fortitude”
ANSI_COLOR=“1;34”

It was a fresh install. Updated everything on login, installed wine 5.22. Help would be much appreciated.

"I’m having the same issue. Doesn’t matter which option I choose, first or second, I’m always stuck with a black screen and the loading doughnut in the bottom right. "

Hello, try this:
in “my documents/my games/FINAL FANTASY XIV” or similar folder name,
you will find a file called FFXIV.cfg
open it and tell me what is the value of CutsceneMovieOpening ?
Should be 0.

I looked in the FFXIV.cfg and the CutsceneMovieOpening was 1 but I changed it to 0 and I’m still getting the black screen with infinite loading icon.

I am using Manjaro Xfce 20.2
I have Wine 5.22 installed
I am using I’m guessing the latest version of Lutris 6.0
I have updated and installed everything that is required.

Yeah, that was the issue for me; the setting was 0. A friend had worked with me on that, I’ve been playing the past hour already. I had copied my Windows settings folder to the path I was used from Windows, however, Lutris created the settings on a slightly different path so I simply missed it because I didn’t think of looking there. It was pure coincidence that I found it. Don’t ask me why it did that, it’s really dumb. But it worked! I can play quite well now.

Kyaram it is a bug in the FFXIV Lutris script, I could fix it.
Could you tell me where did the script installer copy your FFXIV settings?
And where it should be copied?

Tempus --> could you answer this questions too?

FFXIV.CFG is the settings correct?

For me Lutris installed into /home/shawn/Games/final-fantasy-xiv-online/boot

tempus, the file should be in “My Documents/My Games/Final Fantasy XIV” folder, you have nothing in this folder?

Legluondunet - Only thing in the “My Documents/My Games/Final Fantasy XIV” folder is the boot and game folder and nothing else

There was a bug in the script that manages option file creation, could you reinstall the client, should work as expected now.

You’ll want to adjust ffxiv.cfg to useCutsceneMovieOpening 1 not 0. 0 is what sets the cutscene to play.

I just fixed this in script installer.