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Fallout 76 will not install

Trying to use the Bethesda Launcher and latest version of the FO76 script to install FO76, but no matter what I try, the game does not install nor is it recognized by the launcher if I use an existing installation. If I launch the .exe directly, I get a “NoRegionPing” error, and if I try to install the game (with or without the helper script), I get the “error getting product info” message.

same as: [ working fix ] [ Bethesda net launcher + Fallout 76 ] as of 1/24/19 7:07 AM

but solutions did not fix the issue…
Ive Followed the mentioned steps including rm cdpprod.dch from x86/… and still causes launcher crash

Specs

Bethesda Launcher v- 1.2.0.15
Lutris Lanucher v-0.5.2
cpu - ryzen 2600x
gpu - vega 64
m/b - rog x470
ssd - m.2 860
Jun 16 14:13:46 pop-os tracker-miner-f[2649]: Could not process 'file:///home/ctrl_null/%2316908704': Error when getting information for file “/home/ctrl_null/#16908704”: No such file or directory
Jun 16 14:13:46 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:46 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:46 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:46 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:46 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00b0:fixme:ddraw:ddraw7_Initialize Ignoring guid {aeb2cdd4-6e41-43ea-941c-8361cc760781}.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00b0:err:winediag:MIDIMAP_drvOpen No software synthesizer midi port found, Midi sound output probably won't work.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00ae:fixme:msvcp:_Mtx_init_in_situ unknown flags ignored: 2
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00ae:fixme:msvcp:_Mtx_init_in_situ unknown flags ignored: 2
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00ae:fixme:msvcp:_Mtx_init_in_situ unknown flags ignored: 2
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00ae:fixme:msvcp:_Mtx_init_in_situ unknown flags ignored: 2
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: Waiting on children
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf386410 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_DiscardView iface 0xf33a910, view 0xf385f90 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:d3d11:d3d11_immediate_context_Flush iface 0xf33a910 stub!
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0039:fixme:dxgi:d3d11_swapchain_Present1 Ignored present parameters 0x33cdac.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 0064:fixme:d3d:state_multisampmask WINED3D_RS_MULTISAMPLEMASK 0xfffffff not yet implemented.
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 2019-06-16 14:13:47,325: Unable to read stat for process 24026
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 2019-06-16 14:13:47,325: Unable to read stat for process 24026
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: Waiting on children
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: Waiting on children
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00b7:fixme:ver:GetCurrentPackageId (0x33f024 (nil)): stub
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00b7:fixme:wininet:InternetAttemptConnect Stub
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00b7:fixme:wininet:InternetAttemptConnect Stub
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00b7:fixme:wininet:InternetAttemptConnect Stub
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00b7:fixme:wininet:InternetAttemptConnect Stub
Jun 16 14:13:47 pop-os org.gnome.Shell.desktop[2390]: 00b7:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: 00b7:fixme:advapi:RegisterEventSourceW ((null),L"BugSplat"): stub
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: 00b7:fixme:advapi:ReportEventW (0xcafe4242,0x0001,0x0000,0x00000001,(nil),0x0003,0x00000000,0x33ecec,(nil)): stub
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: 00b7:err:eventlog:ReportEventW L"cdp_client"
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: 00b7:err:eventlog:ReportEventW L"BethesdaNetLauncher"
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: 00b7:err:eventlog:ReportEventW L"2292852"
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: 00b7:fixme:advapi:DeregisterEventSource (0xcafe4242) stub
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: 2019-06-16 14:13:48,885: Unable to read stat for process 25090
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: 2019-06-16 14:13:48,885: Unable to read stat for process 25090
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: All children gone
Jun 16 14:13:48 pop-os org.gnome.Shell.desktop[2390]: Exit with returncode 0

i managed to get it working, i first started Bethesda.net i then went to the directory (Right click and browse files through lutris) once B.N was running i opened a terminal window in the window as the directory for B.N i then typed ‘sudo rm -f cdpprod.dch’ and from there was able to install 76 if you do it before you boot B.N (bethesda.net launcher) it will simply recreate cdpprod.dch and it wont work, same goes for running the script. good luck and i hope this helps

though i seem to have an issue where my mouse only turns my character a set amount not sure why

Are you running your prefix in a virtual desktop? That’s what I had to do for both Fallout 4 and 76.

Are you sure the script doesn’t work? I found you have to open Bethesda Launcher first (bethesdanetlauncher.exe) and if it throws an error when trying to run, download, or update FO76, then I start the helper script and then it works.

yeah im sure, i tried runnng the script before boot and after boot, its not working for me at all but i have to do it manually with the rm -f command after i have booted the launcher

thanks @ScratchSnowcat that worked.

./helper does not help

ran the client, rm cdpprod.dch, then clicked it again and it worked.

although now, i have a mouse/border issue

1 Like

yeah same here, im willing to bet the new version broke something compatability wise

@ScratchSnowcat @Ctrl_Null I followed the above and it worked for me too, with a few caveats:

  1. Run Fallout 76 in Lutris.
  2. Run helper.sh script (I dragged and dropped it into terminal and pressed enter)
  3. Right click on Fallout 76 icon in Lutris and select “Run EXE inside wine prefix”
  4. Navigate to the Bethesda launcher folder and select “BethesdaNetUpdater.exe”
  5. Wait 5 seconds
  6. Manually delete “cdpprod.dch” in the Bethesda folder
  7. Select “Install” in the Bethesda launcher for Fallout 76 and it should work!

The issue you mentioned though, about having a mouse/border issue, I found some support somewhere else on this forum (I’m sorry that’s not more helpful, but I can’t find it anymore).

That said, when I opened my configuration for Fallout 76 in Lutris, and selected "Runner options > “Windowed (virtual desktop)” toggled it to on and “Virtual desktop resolution” set to 1920 x 1080, I was able to get rid of the mouse issue I was experiencing:

Every time I would turn right the mouse would lock up and I couldn’t turn all the way around. I have an Nvidia card, and thought that it was to do with the pref.ini mentioned in the Lutris page for the game. I followed the instructions there and, with these settings, I was able to turn all the way around in game without the mouse sticking.

The game still crashes for me after 30 minutes or so, sadly, but I’m super happy to be able to play it on Linux.

I continued to mess around with Fallout 76 last night and found a youtuber who was getting ~60 FPS with his setup. He recommended using the following settings in Lutris:

wine-tkg-4.0, DXVK 0.96, and E-sync (I have tried everything but E-sync) and the game is doing much much better.

It no longer crashes for me when I encounter several enemies or when blood particle effects are rendered. I did notice a crash while trying to take a picture in Picture Mode. Maybe E-sync will fix this?