Elder Scrolls Online hangs on installing game data

Any ideas what’s causing this or are the scripts https://lutris.net/games/the-elder-scrolls-online-tamriel-unlimited/ bugged? Using the non steam version, tried all on that page but they always hang on the installing game data part. I have installed another game (swtor) just fine.

lutris -d
DEBUG    2018-09-21 08:30:43,579 [api]:Fetching game library
DEBUG    2018-09-21 08:30:43,661 [steam]:Watching Steam folder /home/user/.local/share/Steam/steamapps
gtk-update-icon-cache: Cache file created successfully.
DEBUG    2018-09-21 08:30:44,283 [lutriswindow]:Updated images for 1 games
INFO     2018-09-21 08:31:08,658 [lutriswindow]:Installing the-elder-scrolls-online-standalone-w-dxvk
DEBUG    2018-09-21 08:31:08,661 [interpreter]:Fetching installer https://lutris.net/api/installers/the-elder-scrolls-online-standalone-w-dxvk
DEBUG    2018-09-21 08:31:16,106 [commands]:Install script uses Wine staging-3.11-x86_64
INFO     2018-09-21 08:31:16,106 [interpreter]:Downloading file 1 of 2
DEBUG    2018-09-21 08:31:16,106 [interpreter]:Downloading [install_file]: http://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.exe to /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited/Install_ESO.exe
DEBUG    2018-09-21 08:31:16,107 [installerwindow]:Downloading http://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.exe to /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited/Install_ESO.exe
DEBUG    2018-09-21 08:31:16,108 [downloader]:Starting download of:
 http://elderscrolls-a.akamaihd.net/products/BNA_Launcher/Install_ESO.exe
DEBUG    2018-09-21 08:32:09,165 [downloader]:Download finished
INFO     2018-09-21 08:32:09,247 [interpreter]:Downloading file 2 of 2
DEBUG    2018-09-21 08:32:09,247 [interpreter]:Downloading [unzip]: http://lutris.net/files/tools/unzip.tar.gz to /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited/unzip.tar.gz
DEBUG    2018-09-21 08:32:09,247 [installerwindow]:Downloading http://lutris.net/files/tools/unzip.tar.gz to /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited/unzip.tar.gz
DEBUG    2018-09-21 08:32:09,248 [downloader]:Starting download of:
 http://lutris.net/files/tools/unzip.tar.gz
DEBUG    2018-09-21 08:32:09,519 [downloader]:Download finished
DEBUG    2018-09-21 08:32:09,550 [interpreter]:Installer command: {'extract': {'file': '$unzip', 'dst': '$CACHE', 'arch': 'win64'}}
DEBUG    2018-09-21 08:32:09,551 [commands]:Extracting unzip.tar.gz
DEBUG    2018-09-21 08:32:09,551 [commands]:extracting file /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited/unzip.tar.gz to /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited
DEBUG    2018-09-21 08:32:09,555 [extract]:Extracting /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited/unzip.tar.gz to /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited
DEBUG    2018-09-21 08:32:09,557 [extract]:Finished extracting /home/user/.cache/lutris/installer/the-elder-scrolls-online-tamriel-unlimited/unzip.tar.gz
DEBUG    2018-09-21 08:32:09,558 [interpreter]:Installer command: {'task': {'name': 'create_prefix', 'prefix': '$GAMEDIR', 'arch': 'win64'}}
DEBUG    2018-09-21 08:32:09,558 [commands]:Install script uses Wine staging-3.11-x86_64
DEBUG    2018-09-21 08:32:09,559 [wine]:Creating a win64 prefix in /home/user/Games/the-elder-scrolls-online-tamriel-unlimited
DEBUG    2018-09-21 08:32:09,560 [system]:Executing /home/user/.local/share/lutris/runners/wine/staging-3.11-x86_64/bin/wineboot
DEBUG    2018-09-21 08:32:09,560 [system]:WINEARCH=win64 WINEPREFIX=/home/user/Games/the-elder-scrolls-online-tamriel-unlimited WINEDLLOVERRIDES=
INFO     2018-09-21 08:32:31,743 [wine]:win64 Prefix created in /home/user/Games/the-elder-scrolls-online-tamriel-unlimited
DEBUG    2018-09-21 08:32:31,747 [interpreter]:Installer command: {'task': {'name': 'winetricks', 'app': 'vcrun2010', 'prefix': '$GAMEDIR', 'arch': 'win64'}}
DEBUG    2018-09-21 08:32:31,747 [commands]:Install script uses Wine staging-3.11-x86_64
DEBUG    2018-09-21 08:32:31,763 [wine]:%s is provided by Lutris, using runtime
DEBUG    2018-09-21 08:32:31,802 [thread]:Command env: WINEARCH="win64" WINE="/home/user/.local/share/lutris/runners/wine/staging-3.11-x86_64/bin/wine" WINEPREFIX="/home/user/Games/the-elder-scrolls-online-tamriel-unlimited" LD_LIBRARY_PATH="/usr/lib:/usr/lib32:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/lib32:/home/user/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/steam/i386/lib:/home/user/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/steam/i386/usr/lib:/home/user/.local/share/lutris/runtime/lib64:/home/user/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/user/.local/share/lutris/runtime/steam/amd64/lib:/home/user/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/user/.local/share/lutris/runtime/steam/amd64/usr/lib" 
DEBUG    2018-09-21 08:32:31,802 [thread]:Running command: "/home/user/.local/share/lutris/runtime/winetricks/winetricks" "--unattended" "vcrun2010"
DEBUG    2018-09-21 08:32:31,802 [thread]:Storing environment variable WINEARCH to win64
DEBUG    2018-09-21 08:32:31,803 [thread]:Storing environment variable WINE to /home/user/.local/share/lutris/runners/wine/staging-3.11-x86_64/bin/wine
DEBUG    2018-09-21 08:32:31,803 [thread]:Storing environment variable WINEPREFIX to /home/user/Games/the-elder-scrolls-online-tamriel-unlimited
DEBUG    2018-09-21 08:32:31,804 [thread]:Storing environment variable LD_LIBRARY_PATH to /usr/lib:/usr/lib32:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/lib32:/home/user/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/steam/i386/lib:/home/user/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/steam/i386/usr/lib:/home/user/.local/share/lutris/runtime/lib64:/home/user/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/user/.local/share/lutris/runtime/steam/amd64/lib:/home/user/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/user/.local/share/lutris/runtime/steam/amd64/usr/lib
------------------------------------------------------
You are using a 64-bit WINEPREFIX. Note that many verbs only install 32-bit versions of packages. If you encounter problems, please retest in a clean 32-bit WINEPREFIX before reporting a bug.
------------------------------------------------------
Using winetricks 20180815-next - sha256sum: 99e9d80556dc1c3e3fe499059a8b7e44f6780a1aeb7cdf0bc832f99fa5bc64c8 with wine-3.11 (Staging) and WINEARCH=win64
DEBUG    2018-09-21 08:32:34,075 [thread]:Start process monitoring
DEBUG    2018-09-21 08:32:34,075 [thread]:Processes external: lutris (13205:S)
DEBUG    2018-09-21 08:32:34,075 [thread]:Processes monitored: winetricks (13338:S), None (13479:None), None (13482:None)
DEBUG    2018-09-21 08:32:34,075 [thread]:Processes excluded: wineserver (13369:S)
Executing w_do_call vcrun2010
Executing load_vcrun2010 
Using native,builtin override for following DLLs: msvcp100 msvcr100 vcomp100 atl100
Executing /home/user/.local/share/lutris/runners/wine/staging-3.11-x86_64/bin/wine regedit /S C:\windows\Temp\_vcrun2010\override-dll.reg
Executing /home/user/.local/share/lutris/runners/wine/staging-3.11-x86_64/bin/wine64 regedit /S C:\windows\Temp\_vcrun2010\override-dll.reg
Executing cd /home/user/.cache/winetricks/vcrun2010
Executing /home/user/.local/share/lutris/runners/wine/staging-3.11-x86_64/bin/wine vcredist_x86.exe /q
0044:fixme:clusapi:GetNodeClusterState ((null),0x33ebc4) stub!
0044:fixme:advapi:DecryptFileA ("c:\\c9d1ef4101c352dd117d\\", 00000000): stub
0047:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
0047:fixme:kerberos:kerberos_SpInstanceInit 65536,0x7dbe43a0,(nil): stub
0047:fixme:ntdll:EtwRegisterTraceGuidsW (0x6cd15f38, 0x6cd20180, {e2821408-c59d-418f-ad3f-aa4e792aeb79}, 1, 0x33ea10, (null), (null), 0x6cd20188): stub
0047:fixme:ntdll:EtwRegisterTraceGuidsW   register trace class {e2821408-c59d-418f-ad3f-aa4e792aeb79}
0047:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
0047:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
0047:fixme:thread:SetThreadStackGuarantee (0x33fba8): stub
DEBUG    2018-09-21 08:32:36,082 [thread]:Processes monitored: winetricks (13338:S), winetricks (13994:S), vcredist_x86.ex (14030:S), vcredist_x86.ex (14030:S), Setup.exe (14034:S)
DEBUG    2018-09-21 08:32:36,082 [thread]:Processes excluded: wineserver (13369:D)
0047:fixme:advapi:GetWindowsAccountDomainSid (0x33f404 0x173d0c 0x33f400): semi-stub
0047:fixme:secur32:GetComputerObjectNameW NameFormat 7 not implemented
0048:fixme:wintrust:SOFTPUB_VerifyImagehash Cannot verify hash for pszObjId="1.3.6.1.4.1.311.2.1.25"
0048:fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
0048:fixme:wintrust:SOFTPUB_VerifyImagehash Cannot verify hash for pszObjId="1.3.6.1.4.1.311.2.1.30"
0047:fixme:advapi:GetWindowsAccountDomainSid (0x33f254 0x1cb414 0x33f250): semi-stub
DEBUG    2018-09-21 08:32:40,076 [thread]:Processes monitored: winetricks (13338:Z), None (13994:None), None (14030:None)
DEBUG    2018-09-21 08:32:40,076 [thread]:Processes excluded: wineserver (13369:S)
0047:fixme:secur32:GetComputerObjectNameW NameFormat 7 not implemented
0047:fixme:ntdll:EtwUnregisterTraceGuids deadbeef: stub
DEBUG    2018-09-21 08:32:42,077 [thread]:Processes monitored: winetricks (13338:Z)
DEBUG    2018-09-21 08:32:44,068 [thread]:Waiting for processes to exit
DEBUG    2018-09-21 08:32:44,068 [thread]:Thread is no longer running
DEBUG    2018-09-21 08:32:44,068 [thread]:Restoring environment
DEBUG    2018-09-21 08:32:44,810 [interpreter]:Installer command: {'execute': {'file': '/bin/sh', 'args': '-c "mkdir $GAMEDIR/tmp"'}}
DEBUG    2018-09-21 08:32:44,811 [commands]:Executing ['/bin/sh', '-c', 'mkdir /home/user/Games/the-elder-scrolls-online-tamriel-unlimited/tmp']
DEBUG    2018-09-21 08:32:44,813 [thread]:Command env: STEAM_RUNTIME="/home/user/.local/share/lutris/runtime/steam" LD_LIBRARY_PATH="/usr/lib:/usr/lib32:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/lib32:/home/user/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/steam/i386/lib:/home/user/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/steam/i386/usr/lib:/home/user/.local/share/lutris/runtime/lib64:/home/user/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/user/.local/share/lutris/runtime/steam/amd64/lib:/home/user/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/user/.local/share/lutris/runtime/steam/amd64/usr/lib" 
DEBUG    2018-09-21 08:32:44,813 [thread]:Running command: "/bin/sh" "-c" "mkdir /home/user/Games/the-elder-scrolls-online-tamriel-unlimited/tmp"
DEBUG    2018-09-21 08:32:44,813 [thread]:Storing environment variable STEAM_RUNTIME to /home/user/.local/share/lutris/runtime/steam
DEBUG    2018-09-21 08:32:44,813 [thread]:Storing environment variable LD_LIBRARY_PATH to /usr/lib:/usr/lib32:/lib/x86_64-linux-gnu:/lib/i386-linux-gnu:/usr/lib/x86_64-linux-gnu:/usr/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/lib32:/home/user/.local/share/lutris/runtime/steam/i386/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/steam/i386/lib:/home/user/.local/share/lutris/runtime/steam/i386/usr/lib/i386-linux-gnu:/home/user/.local/share/lutris/runtime/steam/i386/usr/lib:/home/user/.local/share/lutris/runtime/lib64:/home/user/.local/share/lutris/runtime/steam/amd64/lib/x86_64-linux-gnu:/home/user/.local/share/lutris/runtime/steam/amd64/lib:/home/user/.local/share/lutris/runtime/steam/amd64/usr/lib/x86_64-linux-gnu:/home/user/.local/share/lutris/runtime/steam/amd64/usr/lib
DEBUG    2018-09-21 08:32:46,818 [thread]:Processes external: lutris (13205:S)
DEBUG    2018-09-21 08:32:46,818 [thread]:Processes excluded: sh (14152:Z)
0047:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.

Install winbind and Wine Staging to your PC if you haven’t already it’s needed for dependencies.

I already have the latest wine staging and as for winbind I did that, the particular error went away but install still hung. I’ve already managed to install the launcher through Wine staging however I’d ideally like to use something like Lutris for easy prefix management.

Same here. ESO install won’t get past the “Installing game files” step. I don’t see any download happening in ~/Games, is lutris downloading something elsewhere? The ESO installer is pretty small, so I would imagine it should come up in the first 10 seconds or so. I sit and wait, nothing, Lutris just churns…

Was having issues installing on arch based distro and came across this. Found a solution that agments the instructions for loading problem that applies to arch. The cert file location was moved to: /etc/ca-certificates/trust-source/anchors. If you follow download the 3 certs to that location under sudo and run sudo trust extract-compat you should be good to go. Wanted to post in case any others came across the old thread here.
Article about the change: https://archlinux.org/news/ca-certificates-update/
Link that started me down that path: https://unix.stackexchange.com/questions/373492/installing-certificates-on-arch