Battlenet/overwatch cannnot find FreeType font library

Support
1

Having a problem getting DXVK Overwatch or battlenet installed, several errors appearing in the console.
I have checked dependencies several times, but maybe I’m missing something:
( running opensuse tumbleweed, vega64, 2950x)

INFO 2018-09-27 08:34:39,441 [lutriswindow]:Connected to lutris.net as staank
INFO 2018-09-27 08:34:50,945 [lutriswindow]:Installing overwatch-dxvk-september-26th-
INFO 2018-09-27 08:34:57,650 [interpreter]:Downloading file 1 of 2
INFO 2018-09-27 08:35:06,622 [interpreter]:Downloading file 2 of 2
INFO 2018-09-27 08:35:18,172 [wine]:win64 Prefix created in /home/staank/Games/overwatch

You are using a 64-bit WINEPREFIX. Note that many verbs only install 32-bit versions of packages. If you encounter problems, please retest in a clean 32-bit WINEPREFIX before reporting a bug.

Using winetricks 20180815-next - sha256sum: 99e9d80556dc1c3e3fe499059a8b7e44f6780a1aeb7cdf0bc832f99fa5bc64c8 with wine-3.3-2130-gf800297 (Staging) and WINEARCH=win64
Executing w_do_call nocrashdialog
Executing load_nocrashdialog
Disabling graphical crash dialog
Executing cd /home/staank/Games/overwatch/dosdevices/c:/windows/temp/_nocrashdialog
Executing /home/staank/.local/share/lutris/runners/wine/esync-staging-pba-3.16-x86_64/bin/wine regedit /S crashdialog.reg
Wine cannot find the FreeType font library. To enable Wine to
use TrueType fonts please install a version of FreeType greater than
or equal to 2.0.5.
www.freetype.org
Executing /home/staank/.local/share/lutris/runners/wine/esync-staging-pba-3.16-x86_64/bin/wine64 regedit /S crashdialog.reg
ERROR 2018-09-27 08:35:30,781 [commands]:Failed to parse JSON from file /home/staank/Games/overwatch/drive_c/users/staank/Application Data/Battle.net/Battle.net.config
ERROR 2018-09-27 08:35:30,783 [commands]:Failed to parse JSON from file /home/staank/Games/overwatch/drive_c/users/staank/Application Data/Battle.net/deb60ff0.config
000b:fixme:winediag:start_process Wine Staging 3.16 is a testing version containing experimental patches.
000b:fixme:winediag:start_process Please mention your exact version when filing bug reports on winehq.org.
wine: cannot find L"C:\windows\system32\winemenubuilder.exe"
000b:err:wineboot:ProcessRunKeys Error running cmd L"C:\windows\system32\winemenubuilder.exe -a -r" (2)
Wine cannot find the FreeType font library. To enable Wine to
use TrueType fonts please install a version of FreeType greater than
or equal to 2.0.5.

002a:fixme:kernelbase:AppPolicyGetThreadInitializationType 0xfffffffa, 0xaefea0
ntlm_auth: relocation error: /usr/lib64/samba/libkrb5samba-samba4.so: symbol gss_acquire_cred_from version gssapi_krb5_2_MIT not defined in file libgssapi_krb5.so.2 with link time reference
0009:err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution.
0009:fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
0009:fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not supported
0009:fixme:bidi:BIDI_Reorder Unable to shape string (80070057)
0009:fixme:bidi:BIDI_Reorder Unable to shape string (80070057)

when the first battlenet window pops up there is no text:

Screenshot_20180927_081009
Screenshot_20180927_081009.jpg942×1069 470 KB

Not sure what to try next with this.
I do have freetype installed:
lrwxrwxrwx 1 root root 21 Aug 20 12:28 libfreetype.so.6 -> libfreetype.so.6.16.1
-rwxr-xr-x 1 root root 718848 Aug 20 12:28 libfreetype.so.6.16.1

2

Have you installed WIne-Staging into your system?

3

Yes, I did install wine-staging as per the dependencies instructions.
I think I then removed it and installed the normal wine package. I thought one of the dependency instructions said to do this but I cant find it now.
I was getting the same freetype library error before I did that.

4

Well, you have a lot of errors in there. So something is funky with your install.

Can always give the “Try disabling the runtime” a go (but I’m grasping at straws here, I know someone had something similar as you, but no clue what he/she did to resolve it)

5

yeah, it looks bad.
I’ve already uninstalled the major packages and reinstalled everything, and this is on a 2 week old opensuse tumbleweed install, so the system should be pretty clean.

Maybe I’ll try to reinstall tumbleweed from scratch this weekend.

6

Hey, it could be something simple. I just don’t know what.

7

I think you can ignore the “JSON errors” I seem to get them now aswell, but the files are created correctly.

EDIT: Yeah - thats a non issue. A merge option was added, and it tries to merge an empty file which fails for some reason, and gives this error. So ignore the JSON errors.

8

good to know, thanks.

9

I unchecked “prefer system libraries” in Lutris preferences and I was able to install the battlenet app and run the overwatch install script as well with no font issues.

I now have the mouse spinning issue in overwatch, but I think that due to my ultrawide not being 16x9.

1 Like
10

Ah, then you are using the Lutris libs instead! Goodo

Yeah, Ultrawide and OW don’t work. Use a virtual desktop with something normal 16:9.

11

yeah I got it going at 3440x1400 ( I think ) and 21:9. no more mouse spinning, but wow the perf is really poor.
frames dip from 85 to 40 and lots of stuttering, and such, very choppy. I’ll have to work on the tuning and see if it makes a difference in a virtual desktop.

12

You start with making a shader cache, and a dxvk cache (that will be used when you lose your shadercache for some reason. Just play it will get better. :wink:

13

Mark as solved btw.

1 Like
14

I just used this and can say it works on OpenSUSE Tumbleweed, specifically for StarCraft II (but really this is a Battle.net issue). Thanks!