Battlenet client very slow to load

Support
1

I successfully installed battlenet and Heroes of the Storm with Lutris, and i can play flawlessly. The only issue is that after starting the client it take ages (literally),probably 15/20 minutes, to load and everything is slow.
Im on Debian Bullseye using Lutris-fshack-6.21.6x86_64 to launch it.
There are some errors on the log:

[0103/141832.411:ERROR:dxva_video_decode_accelerator_win.cc(1397)] DXVAVDA fatal error: could not LoadLibrary: msmpeg2vdec.dll: Module not found. (0x7E)
[0103/141832.413:ERROR:dxva_video_decode_accelerator_win.cc(1405)] DXVAVDA fatal error: could not LoadLibrary: msvproc.dll: Module not found. (0x7E)
wine: Call from 7B011026 to unimplemented function iertutil.dll.653, aborting
[0103/141952.695:ERROR:network_change_notifier_win.cc(142)] WSALookupServiceBegin failed with: 0
wine: Call from 7B011026 to unimplemented function iertutil.dll.653, aborting
1 Like
2

Okay, a couple of things you can try.
First, try to go to system options and change the Vulkan ICD loader from auto to nvidia_icd.json if you use Nvidia and AMD icd if on AMD.

If that doesn’t do it, try using winetricks to install d3dcompiler_47 and d3d11_43

and if that didn’t work, try this.

I’m primarily active on www.linux.org.
Installing Games on Linux.

3

Sadly, none of them worked.

4

you could try the same way i installed WOW.

5

I have the same issue. It started a week or two ago, possibly after Blizzard updated the Battle.net client.